Application Support Engineer
Accenture
3 - 5 years
Gurugram
Posted: 9/9/2024
Job Description
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Electronic Medical Records (EMR)
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years of full time education
Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of electronic medical records (EMR) systems and providing support to end-users. Your typical day will involve troubleshooting and resolving technical issues, collaborating with cross-functional teams, and contributing to the enhancement of EMR systems. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Troubleshoot and resolve technical issues related to electronic medical records (EMR) systems. - Collaborate with cross-functional teams to identify and solve issues within critical business systems. - Provide support to end-users and address their queries and concerns. - Contribute to the enhancement and optimization of EMR systems. - Stay updated with the latest industry trends and advancements in EMR technology. - Ensure compliance with data security and privacy regulations. Professional & Technical Skills: - Must To Have Skills: Proficiency in Electronic Medical Records (EMR). - Strong understanding of software troubleshooting and problem-solving. - Experience in diagnosing and resolving technical issues within critical business systems. - Knowledge of database management and SQL queries. - Familiarity with healthcare industry standards and regulations. - Good To Have Skills: Experience with healthcare information systems. - Experience with ITIL framework and incident management processes. Additional Information: - The candidate should have a minimum of 3 years of experience in Electronic Medical Records (EMR). - This position is based in Gurugram. - A 15 years of full-time education is required.
About Company
Accenture is a global professional services company that provides a broad range of services in strategy, consulting, digital, technology, and operations. Headquartered in Dublin, Ireland, Accenture operates in more than 120 countries and serves clients in various industries, including finance, healthcare, technology, and consumer goods. The company focuses on delivering innovative solutions and digital transformation services to help businesses improve efficiency, enhance performance, and drive growth. Accenture is known for its extensive use of technology and data analytics to solve complex business challenges and maintain a competitive edge in a rapidly changing market.
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