Application Support Engineer
Accenture
5 - 7 years
Coimbatore
Posted: 02/12/2024
Job Description
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Microsoft Windows Server Administration
Good to have skills : Reporting Analytics
Minimum 5 year(s) of experience is required
Educational Qualification : Any graduate
Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day will involve troubleshooting and resolving technical issues, collaborating with cross-functional teams, and ensuring the smooth functioning of applications and systems. Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Troubleshoot and resolve technical issues related to applications and systems. - Collaborate with cross-functional teams to ensure the smooth functioning of critical business systems. - Identify and solve issues within multiple components of critical business systems. - Manage and prioritize support tickets to meet SLAs. - Proactively monitor and maintain the performance and availability of applications and systems. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Windows Server Administration. - Good To Have Skills: Experience with Reporting Analytics. - Strong understanding of server administration and troubleshooting. - Experience in managing and maintaining Microsoft Windows Server environments. - Knowledge of Active Directory, DNS, DHCP, and Group Policy. - Familiarity with virtualization technologies such as VMware or Hyper-V. - Experience in scripting languages such as PowerShell or VBScript. - Excellent problem-solving and analytical skills. Additional Information: - The candidate should have a minimum of 5 years of experience in Microsoft Windows Server Administration. - This position is based at our Coimbatore office. - An Any graduate is required.
About Company
Accenture is a global professional services company that provides a broad range of services in strategy, consulting, digital, technology, and operations. Headquartered in Dublin, Ireland, Accenture operates in more than 120 countries and serves clients in various industries, including finance, healthcare, technology, and consumer goods. The company focuses on delivering innovative solutions and digital transformation services to help businesses improve efficiency, enhance performance, and drive growth. Accenture is known for its extensive use of technology and data analytics to solve complex business challenges and maintain a competitive edge in a rapidly changing market.
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