Application Support Engineer

Accenture

2 - 5 years

Coimbatore

Posted: 12/2/2024

Job Description

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : IBM z/OS
Good to have skills : Mainframe DevOps
Minimum 2 year(s) of experience is required
Educational Qualification : Graduate

br/>Key Responsibilities : Monitor critical batches & console alerts. Report batch issues. Apply SOP to troubleshoot. Perform IPL/HMC operations and system maintenances. Handle system breakdowns - Emergency IPL, Dumps Identify & report risks to SLAs and engage stakeholders Monitor System performance br/>Technical Experience : Expertise with batch scheduling tools - particularly in TWS tool. Good to have experience with other scheduling tools like CA-ESP, CA-7, or Control-M Experience to work with Spool management tools, system monitoring and automation tools Expertise & knowledge to perform IPL and knowledge of HMC operations Experienced to support Production/LIVE environment in 24x7 support model br/>Professional Attributes : Good communication skill br/>Educational Qualification : Graduate

About Company

Accenture is a global professional services company that provides a broad range of services in strategy, consulting, digital, technology, and operations. Headquartered in Dublin, Ireland, Accenture operates in more than 120 countries and serves clients in various industries, including finance, healthcare, technology, and consumer goods. The company focuses on delivering innovative solutions and digital transformation services to help businesses improve efficiency, enhance performance, and drive growth. Accenture is known for its extensive use of technology and data analytics to solve complex business challenges and maintain a competitive edge in a rapidly changing market.

Services you might be interested in

One-Shot Campaign

Reach out to ideal employees in one shot!

The intelligent campaign for reaching out to the ideal audience to whom you can ask for help (guidance or referral).