Application Support Engineer

Accenture

12 - 14 years

Chennai

Posted: 9/9/2024

Job Description

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : DevOps
Good to have skills : NA
Minimum 12 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of applications and resolving any technical issues that may arise. Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Expected to provide solutions to problems that apply across multiple teams. - Collaborate with cross-functional teams to troubleshoot and resolve application issues. - Monitor and maintain the performance of critical business systems. - Identify and analyze software defects and provide timely resolutions. - Develop and implement strategies to improve application stability and performance. Professional & Technical Skills: - Must To Have Skills: Proficiency in DevOps. - Strong understanding of software development lifecycle and application support processes. - Experience with incident management and problem-solving techniques. - Knowledge of scripting languages such as Python or Shell scripting. - Experience with configuration management tools like Ansible or Puppet. Additional Information: - The candidate should have a minimum of 12 years of experience in DevOps. - This position is based at our Chennai office. - A 15 years full time education is required.

About Company

Accenture is a global professional services company that provides a broad range of services in strategy, consulting, digital, technology, and operations. Headquartered in Dublin, Ireland, Accenture operates in more than 120 countries and serves clients in various industries, including finance, healthcare, technology, and consumer goods. The company focuses on delivering innovative solutions and digital transformation services to help businesses improve efficiency, enhance performance, and drive growth. Accenture is known for its extensive use of technology and data analytics to solve complex business challenges and maintain a competitive edge in a rapidly changing market.

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