Application Support Engineer

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Endpoint Protection
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: As an Infrastructure Consulting Practitioner, you will support clients to design, build and run an agile, scalable IT infrastructure that is standardized and optimized to deliver operational efficiencies, improve employee and workplace performance and meet dynamic business demands. You will apply infrastructure improvements across the workplace, network, data center and operations as well as provide resources to manage and run the infrastructure on a managed or capacity services basis. Your typical day will involve collaborating with clients to understand their infrastructure needs, designing and implementing solutions, and ensuring the smooth operation of the infrastructure. Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform endpoint, server patching and security management using Ivanti endpoint security system. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Manage and optimize IT infrastructure for clients. - Design and implement infrastructure solutions based on client requirements using Ivanti endpoint security system. - Ensure the smooth operation of the infrastructure. - Collaborate with clients to understand their infrastructure needs. Professional & Technical Skills: - Must To Have Skills: Proficiency in Endpoint Protection using Ivanti endpoint security system. - Experience with infrastructure design and implementation. - Strong understanding of IT infrastructure principles and best practices. - Knowledge of network architecture and security. - Experience with cloud technologies and virtualization. - Good To Have Skills: Experience with IT project management. Additional Information: - The candidate should have a minimum of 5 years of experience in Endpoint Protection using Ivanti endpoint security system. - This position is based at our Bengaluru office. - A 15 years full time education is required.