Application Support Engineer
Accenture
5 - 7 years
Bengaluru
Posted: 9/9/2024
Job Description
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAP Configure Price & Quote
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education and good to have certification
Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day will involve troubleshooting and resolving technical issues, collaborating with cross-functional teams, and ensuring the smooth functioning of the applications. Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Ensure the smooth functioning of critical business systems. - Troubleshoot and resolve technical issues. - Collaborate with cross-functional teams to address system issues. - Contribute to key decisions and provide insights on system improvements. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Configure Price & Quote. - Strong understanding of software troubleshooting and problem-solving. - Experience in analyzing and resolving technical issues in critical business systems. - Knowledge of SAP modules and their integration with other systems. - Familiarity with database management and SQL queries. - Good To Have Skills: Experience with software testing and quality assurance. - Experience in working with Agile methodologies. - Knowledge of ITIL processes and incident management. Additional Information: - The candidate should have a minimum of 5 years of experience in SAP Configure Price & Quote. - This position is based at our Bengaluru office. - A 15 years full-time education and good to have certification is required.
About Company
Accenture is a global professional services company that provides a broad range of services in strategy, consulting, digital, technology, and operations. Headquartered in Dublin, Ireland, Accenture operates in more than 120 countries and serves clients in various industries, including finance, healthcare, technology, and consumer goods. The company focuses on delivering innovative solutions and digital transformation services to help businesses improve efficiency, enhance performance, and drive growth. Accenture is known for its extensive use of technology and data analytics to solve complex business challenges and maintain a competitive edge in a rapidly changing market.
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