Application Support Engineer
Accenture
5 - 7 years
Bengaluru
Posted: 9/9/2024
Job Description
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Cerner
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years of full time education
Summary: As an Application Support Engineer for our Software Development team, you will be responsible for identifying and solving issues within multiple components of critical business systems. Your typical day will involve working with Cerner and collaborating with cross-functional teams to ensure smooth functioning of the systems. Roles & Responsibilities: - Provide technical support for Cerner applications, including issue identification, analysis, and resolution. - Collaborate with cross-functional teams to ensure timely resolution of issues and minimize system downtime. - Develop and maintain technical documentation, including standard operating procedures and knowledge base articles. - Participate in on-call rotations to provide 24/7 support for critical business systems. - Identify opportunities for process improvements and automation to increase efficiency and reduce manual effort. Professional & Technical Skills: - Must To Have Skills: Experience with Cerner. - Ability to deliver custom mPage development including advanced custom development for mPages related to oncology care. This would require significant experience with CCL, javascript, jquery and mPage development, and experience working directly with advanced extraction, manipulation and writing of data to and from the backend. - Good To Have Skills: Knowledge of healthcare industry and related technologies. - Strong analytical and problem-solving skills. - Excellent communication and interpersonal skills. - Experience with incident management and ticketing systems. - Ability to work independently and as part of a team. Additional Information: - The candidate should have a minimum of 5 years of experience in Cerner. - The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions. - This position is based at our Bengaluru office.
About Company
Accenture is a global professional services company that provides a broad range of services in strategy, consulting, digital, technology, and operations. Headquartered in Dublin, Ireland, Accenture operates in more than 120 countries and serves clients in various industries, including finance, healthcare, technology, and consumer goods. The company focuses on delivering innovative solutions and digital transformation services to help businesses improve efficiency, enhance performance, and drive growth. Accenture is known for its extensive use of technology and data analytics to solve complex business challenges and maintain a competitive edge in a rapidly changing market.
Services you might be interested in
One-Shot Campaign
Reach out to ideal employees in one shot!
The intelligent campaign for reaching out to the ideal audience to whom you can ask for help (guidance or referral).