Application Support Engineer
Accenture
5 - 7 years
Bengaluru
Posted: 9/9/2024
Job Description
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Linux
Good to have skills : Cloud Infrastructure, Red Hat OS Administration
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of applications and providing support to end-users. Your typical day will involve troubleshooting and resolving technical issues, collaborating with cross-functional teams, and ensuring the timely resolution of incidents and service requests. With your expertise in Linux and strong problem-solving skills, you will contribute to the stability and reliability of our applications. Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Troubleshoot and resolve technical issues related to applications. - Collaborate with cross-functional teams to identify and resolve issues. - Ensure the timely resolution of incidents and service requests. - Contribute to the stability and reliability of applications. Professional & Technical Skills: - Must To Have Skills: Proficiency in Linux. - Good To Have Skills: Experience with Red Hat OS Administration, Cloud Infrastructure. - Strong understanding of Linux operating system. - Experience in troubleshooting and resolving technical issues. - Knowledge of scripting languages such as Shell or Python. - Familiarity with application monitoring and performance tuning. - Understanding of ITIL processes and incident management. - Excellent problem-solving and analytical skills. Additional Information: - The candidate should have a minimum of 5 years of experience in Linux. - This position is based at our Bengaluru office. - A 15 years full time education is required.
About Company
Accenture is a global professional services company that provides a broad range of services in strategy, consulting, digital, technology, and operations. Headquartered in Dublin, Ireland, Accenture operates in more than 120 countries and serves clients in various industries, including finance, healthcare, technology, and consumer goods. The company focuses on delivering innovative solutions and digital transformation services to help businesses improve efficiency, enhance performance, and drive growth. Accenture is known for its extensive use of technology and data analytics to solve complex business challenges and maintain a competitive edge in a rapidly changing market.
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