Application Support Engineer

Accenture

3 - 5 years

Bengaluru

Posted: 11/05/2025

Job Description

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Apple macOS Management
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Roles and Responsibilities - Mac Device Management: Manage, configure, and support macOS devices using Jamf Pro and/or Intune. Automate macOS enrollment via Apple Business Manager (ABM) and Automated Device Enrollment (ADE/DEP). Ensure compliance with company security policies through configuration profiles, policies, and scripts. Deploy and manage software updates, patches, and security settings for macOS. Troubleshoot macOS-related issues and provide Tier 2/3 support. Good Skills in Package the Application using JAMF Composer Jamf Pro Administration: Maintain and optimize Jamf Pro configurations, including policies, scripts, configuration profiles, and smart/static groups. Implement Zero Touch Deployment using Jamf and ABM. Manage Jamf Connect, Self Service, and Conditional Access policies. Integrate Jamf with security tools, identity management solutions (Okta, Entra ID, etc.), and networking tools (Cisco ISE, NAC, etc.). Manage and Integrate JAMF ADCS for Certificate Deployment for Wifi and VPN Authentication Manage and Integrate JIM with AD to sync User objects into Jamf cloud Manage and Configuration the Enrollment Customization Manage the Mac OS Minor and Major updates Microsoft Intune for Mac Management Configure and manage macOS devices within Microsoft Intune. Enforce security baselines, compliance policies, and app protection policies. Support integration with Microsoft Defender for Endpoint (MDE) and other security tools. Manage the Mac OS Minor and Major updates Professional & Technical Skills: Good experience in managing macOS devices in an enterprise environment. Strong expertise in Jamf Pro (Jamf 200+ preferred). Experience with Apple Business Manager (ABM), VPP, and ADE/DEP. Familiarity with Intune macOS management (preferred but not mandatory). Scripting experience in Bash, Python, or PowerShell for automation. Knowledge of macOS security frameworks (FileVault, Gatekeeper, etc.). Understanding of networking concepts (VPN, Wi-Fi, Certificates, SCEP, NAC, etc.). Experience integrating macOS devices with Microsoft Entra ID (Azure AD) and Conditional Access policies. Additional Information: - The candidate should have a minimum of 3 years of experience in Apple macOS Management. - This position is based at our Bengaluru office. - A 15 years full time education is required.

15 years full time education

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement


All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

About Company

Accenture is a global professional services company specializing in consulting, technology, and outsourcing services. Headquartered in Dublin, Ireland, Accenture provides a wide range of services in strategy, digital, technology, operations, and consulting. It helps organizations improve their performance and create sustainable value by leveraging technology and industry expertise. Accenture works across various sectors, including financial services, healthcare, telecommunications, energy, and more. Known for its deep focus on innovation, Accenture partners with leading technology companies to drive digital transformation and help clients navigate complex challenges in an increasingly digital world.

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