Application Support Engineer
Accenture
3 - 5 years
Bengaluru
Posted: 9/9/2024
Job Description
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Cloud Infrastructure
Good to have skills : Amazon Web Services (AWS)
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and infrastructure. Your typical day will involve troubleshooting and resolving technical issues, collaborating with cross-functional teams, and contributing to the improvement of system performance and stability. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Collaborate with cross-functional teams to troubleshoot and resolve technical issues. - Monitor and maintain the performance and stability of critical business systems. - Identify and analyze application and infrastructure issues, and provide timely resolutions. - Document and communicate technical solutions and best practices to team members. - Proactively identify areas for improvement and propose innovative solutions. Professional & Technical Skills: - Must To Have Skills: Proficiency in Cloud Infrastructure. - Good To Have Skills: Experience with Amazon Web Services (AWS). - Strong understanding of cloud computing concepts and technologies. - Experience in deploying and managing cloud infrastructure. - Knowledge of virtualization technologies and containerization. - Familiarity with networking concepts and protocols. - Experience in troubleshooting and resolving infrastructure issues. - Ability to automate tasks and implement infrastructure as code. Additional Information: - The candidate should have a minimum of 3 years of experience in Cloud Infrastructure. - This position is based at our Bengaluru office. - A 15 years full time education is required.
About Company
Accenture is a global professional services company that provides a broad range of services in strategy, consulting, digital, technology, and operations. Headquartered in Dublin, Ireland, Accenture operates in more than 120 countries and serves clients in various industries, including finance, healthcare, technology, and consumer goods. The company focuses on delivering innovative solutions and digital transformation services to help businesses improve efficiency, enhance performance, and drive growth. Accenture is known for its extensive use of technology and data analytics to solve complex business challenges and maintain a competitive edge in a rapidly changing market.
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