Application Support Engineer
Accenture
3 - 5 years
Bengaluru
Posted: 9/9/2024
Job Description
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAP BASIS Administration
Good to have skills : SAP HANA DB Administration
Minimum 2 year(s) of experience is required
Educational Qualification : 15 years full time education is required
Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the systems and resolving any technical problems that may arise. Your typical day will involve troubleshooting and resolving software issues, collaborating with cross-functional teams, and providing technical support to end-users. With your expertise in SAP BASIS Administration, you will contribute to the stability and efficiency of the systems, ensuring uninterrupted business operations. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Troubleshoot and resolve software issues reported by end-users. - Collaborate with cross-functional teams to identify and solve issues within critical business systems. - Provide technical support to end-users, ensuring their queries and concerns are addressed promptly. - Monitor system performance and identify areas for improvement. - Conduct root cause analysis and implement corrective actions to prevent recurring issues. - Stay updated with the latest industry trends and technologies to enhance system performance and efficiency. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP BASIS Administration. - Good To Have Skills: Experience with SAP HANA DB Administration. - Strong understanding of SAP BASIS Administration principles and best practices. - Experience in system installation, configuration, and maintenance. - Knowledge of SAP system monitoring and performance tuning. - Familiarity with SAP transport management and system landscape optimization. - Understanding of SAP security concepts and user administration. - Excellent troubleshooting and problem-solving skills. Additional Information: - The candidate should have a minimum of 3 years of experience in SAP BASIS Administration. - This position is based at our Bengaluru office. - 15 years full time education is required.
About Company
Accenture is a global professional services company that provides a broad range of services in strategy, consulting, digital, technology, and operations. Headquartered in Dublin, Ireland, Accenture operates in more than 120 countries and serves clients in various industries, including finance, healthcare, technology, and consumer goods. The company focuses on delivering innovative solutions and digital transformation services to help businesses improve efficiency, enhance performance, and drive growth. Accenture is known for its extensive use of technology and data analytics to solve complex business challenges and maintain a competitive edge in a rapidly changing market.
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