Application Support Engineer
Accenture
3 - 5 years
Bengaluru
Posted: 9/9/2024
Job Description
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Oracle Fusion Middleware WebLogic Server Admin (WLS)
Good to have skills : Oracle WebLogic Application Server
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and providing support to end-users. Your typical day will involve troubleshooting and resolving technical issues, collaborating with cross-functional teams, and contributing to the improvement of application performance and stability. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Collaborate with cross-functional teams to troubleshoot and resolve technical issues. - Provide support to end-users and address their queries and concerns. - Monitor application performance and stability, and take proactive measures to improve them. - Perform regular maintenance tasks, including patching and upgrades. - Document and maintain technical documentation, including troubleshooting guides and knowledge base articles. - Stay updated with the latest industry trends and technologies to enhance application support services. Professional & Technical Skills: - Must To Have Skills: Proficiency in Oracle Fusion Middleware WebLogic Server Admin (WLS). - Good To Have Skills: Experience with Oracle WebLogic Application Server. - Strong understanding of WebLogic Server administration and configuration. - Experience in troubleshooting and resolving issues related to WebLogic Server. - Knowledge of Oracle Fusion Middleware components and their integration with WebLogic Server. - Familiarity with Java EE applications and their deployment on WebLogic Server. - Ability to analyze log files and perform root cause analysis of application issues. - Experience in performance tuning and optimization of WebLogic Server. - Solid understanding of networking concepts and protocols. - Excellent problem-solving and communication skills. Additional Information: - The candidate should have a minimum of 3 years of experience in Oracle Fusion Middleware WebLogic Server Admin (WLS). - This position is based at our Bengaluru office. - A 15 years full-time education is required.
About Company
Accenture is a global professional services company that provides a broad range of services in strategy, consulting, digital, technology, and operations. Headquartered in Dublin, Ireland, Accenture operates in more than 120 countries and serves clients in various industries, including finance, healthcare, technology, and consumer goods. The company focuses on delivering innovative solutions and digital transformation services to help businesses improve efficiency, enhance performance, and drive growth. Accenture is known for its extensive use of technology and data analytics to solve complex business challenges and maintain a competitive edge in a rapidly changing market.
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