Application Support Engineer
Accenture
3 - 5 years
Bengaluru
Posted: 9/9/2024
Job Description
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Python (Programming Language)
Good to have skills : API Management
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Project X is a client initiative to decommission unused or redundant resources from the environment. These are typically configuration items associated with applications which are no longer in use. The team has implemented processes for the removal of 70+ resource types (storage, web services, load balancers, accounts/ids etc) and provides automation options by developing tooling's to resource owners to work through the removal steps. The project is to build automation tooling options by which can there will be an increase in the efficiency of these processes and reduce the number of manual steps involved in the current decommissioning system. Quick wins may include simple integrations from new webforms into existing systems/APIs. We are running the team on complete Agile concept. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Troubleshoot and resolve application issues reported by end-users. - Collaborate with cross-functional teams to investigate and resolve technical problems. - Provide technical support and guidance to end-users. - Monitor application performance and identify areas for improvement. - Document and maintain technical documentation for applications. - Stay updated with the latest technologies and industry trends. - Assist in the implementation of software enhancements and upgrades. Professional & Technical Skills: - Must To Have Skills: Proficiency in Python (Programming Language). - Strong understanding of software development principles and methodologies. - Experience in troubleshooting and resolving application issues. - Knowledge of database management systems and SQL. - Familiarity with web technologies such as HTML, CSS, and JavaScript. - Good To Have Skills: Experience with API Management. - Solid grasp of software debugging and testing techniques. - Excellent problem-solving and analytical skills. Additional Information: - The candidate should have a minimum of 3 years of experience in Python (Programming Language). - This position is based at our Bengaluru office. - A 15 years full-time education is required.
About Company
Accenture is a global professional services company that provides a broad range of services in strategy, consulting, digital, technology, and operations. Headquartered in Dublin, Ireland, Accenture operates in more than 120 countries and serves clients in various industries, including finance, healthcare, technology, and consumer goods. The company focuses on delivering innovative solutions and digital transformation services to help businesses improve efficiency, enhance performance, and drive growth. Accenture is known for its extensive use of technology and data analytics to solve complex business challenges and maintain a competitive edge in a rapidly changing market.
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