Application Support Engineer
Accenture
3 - 5 years
Bengaluru
Posted: 9/9/2024
Job Description
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Netapp Storage Area Network (SAN) Administration, Dell EMC SAN Architecture and Design
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of applications and providing support to end-users. Your typical day will involve troubleshooting and resolving technical issues, collaborating with cross-functional teams, and contributing to the improvement of system performance and stability. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Troubleshoot and resolve technical issues reported by end-users. - Collaborate with cross-functional teams to investigate and resolve application-related problems. - Provide timely and effective support to end-users, ensuring minimal disruption to business operations. - Contribute to the improvement of system performance and stability. - Identify opportunities for process improvement and suggest innovative solutions. Professional & Technical Skills: - Must To Have Skills: Proficiency in Netapp Storage Area Network (SAN) Administration, Dell EMC SAN Architecture and Design. - Strong understanding of storage area network (SAN) administration principles and best practices. - Experience in designing and implementing Dell EMC SAN solutions. - Knowledge of Netapp storage systems and their administration. - Familiarity with storage protocols such as Fibre Channel, iSCSI, and NFS. - Experience in troubleshooting SAN-related issues and optimizing SAN performance. Additional Information: - The candidate should have a minimum of 3 years of experience in Netapp Storage Area Network (SAN) Administration. - This position is based at our Bengaluru office. - A 15 years full-time education is required.
About Company
Accenture is a global professional services company that provides a broad range of services in strategy, consulting, digital, technology, and operations. Headquartered in Dublin, Ireland, Accenture operates in more than 120 countries and serves clients in various industries, including finance, healthcare, technology, and consumer goods. The company focuses on delivering innovative solutions and digital transformation services to help businesses improve efficiency, enhance performance, and drive growth. Accenture is known for its extensive use of technology and data analytics to solve complex business challenges and maintain a competitive edge in a rapidly changing market.
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