Application Support Engineer
Accenture
3 - 5 years
Bengaluru
Posted: 11/10/2025
Job Description
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Microsoft Azure PaaS, Kubernetes, Google Cloud Compute Services, App dynamics, ARM templates, Terraform
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system performance, and ensuring the smooth operation of applications that are vital to business functions. You will engage with stakeholders to understand their needs and provide timely solutions, contributing to the overall efficiency and effectiveness of the organization. Roles & Responsibilities: -Platform Services Management - Deploy, configure, and maintain PaaS environments such as: -Azure App Services, Azure Functions, Azure Kubernetes Service (AKS) -AWS Elastic Beanstalk, Lambda, ECS, EKS -GCP App Engine, Cloud Run, GKE -Manage scalability, load balancing, and availability of platform-hosted applications -Support developers in deploying and running cloud-native applications. - Automation & CI/CD Integration -Automate PaaS provisioning and deployment using Terraform, ARM templates, or CloudFormation. -Work with CI/CD pipelines (e.g., GitHub Actions, Azure DevOps, Jenkins) to enable automated testing and deployment. -Implement infrastructure as code and configuration management practices. -Security & Governance -Enforce security controls and compliance policies in PaaS environments. -Manage identity and access (IAM, RBAC), secure connections, service principals, and managed identities. -Apply policies for app sandboxing, secret management (e.g., Key Vault, Secrets Manager), and secure endpoints. - Monitoring & Optimization -Monitor application and platform performance using native tools (e.g., Azure Monitor, CloudWatch, Stackdriver). -Troubleshoot issues related to platform services, application logs, and integrations. -Implement autoscaling, performance tuning, and cost optimization strategies. -Documentation & Collaboration -Create and maintain runbooks, knowledge base articles, and system diagrams. -Collaborate with developers, DevOps, cloud architects, and security teams to align platform use with business needs. -Provide support for PaaS lifecycle management and platform upgrades. Professional & Technical Skills: - Cloud Platforms: Azure, AWS, GCP - PaaS Services : Azure App Services, AWS Beanstalk, GCP App Engine, Serverless (e.g., Lambda, Functions). - Containers: Docker, Kubernetes (AKS, EKS, GKE), OpenShift -IaC & Automation Terraform, ARM, CloudFormation, Bicep - CI/CD Tools Azure DevOps, GitHub Actions, Jenkins, GitLab CI. -Monitoring/Logging: Azure Monitor, App Insights, CloudWatch, ELK Stack -Security & IAM IAM, RBAC, Azure Key Vault, AWS Secrets Manager, OAuth2 -Languages (optional): YAML, Bash, PowerShell, Python Additional Information: - The candidate should have minimum 3 years of experience in Microsoft Azure PaaS. - This position is based at our Bengaluru office. - A 15 years full time education is required.15 years full time education
About Accenture
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
About Company
Accenture is a global professional services company specializing in consulting, technology, and outsourcing services. Headquartered in Dublin, Ireland, Accenture provides a wide range of services in strategy, digital, technology, operations, and consulting. It helps organizations improve their performance and create sustainable value by leveraging technology and industry expertise. Accenture works across various sectors, including financial services, healthcare, telecommunications, energy, and more. Known for its deep focus on innovation, Accenture partners with leading technology companies to drive digital transformation and help clients navigate complex challenges in an increasingly digital world.
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