Application Support Engineer
Accenture
3 - 5 years
Bengaluru
Posted: 9/9/2024
Job Description
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAP Concur
Good to have skills : SAP Concur Integrations
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the systems and resolving any technical glitches that may arise. Your expertise in SAP Concur will be instrumental in troubleshooting and maintaining the application. Join our team in Bengaluru and contribute to the seamless operation of our business systems. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Troubleshoot and resolve issues within multiple components of critical business systems. - Collaborate with cross-functional teams to identify and solve technical glitches. - Provide support and guidance to end-users in utilizing SAP Concur effectively. - Monitor system performance and proactively identify areas for improvement. - Document and maintain technical documentation for future reference. - Stay updated with the latest industry trends and advancements in SAP Concur. - Assist in the implementation and integration of SAP Concur with other systems. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Concur. - Good To Have Skills: Experience with SAP Concur Integrations. - Strong understanding of software troubleshooting and problem-solving techniques. - Familiarity with incident management and ticketing systems. - Knowledge of SQL and database management. - Excellent communication and interpersonal skills. - Ability to work under pressure and meet tight deadlines. Additional Information: - The candidate should have a minimum of 3 years of experience in SAP Concur. - This position is based at our Bengaluru office. - A 15 years full-time education is required.
About Company
Accenture is a global professional services company that provides a broad range of services in strategy, consulting, digital, technology, and operations. Headquartered in Dublin, Ireland, Accenture operates in more than 120 countries and serves clients in various industries, including finance, healthcare, technology, and consumer goods. The company focuses on delivering innovative solutions and digital transformation services to help businesses improve efficiency, enhance performance, and drive growth. Accenture is known for its extensive use of technology and data analytics to solve complex business challenges and maintain a competitive edge in a rapidly changing market.
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