Application Support Engineer

Accenture

2 - 5 years

Bengaluru

Posted: 9/9/2024

Job Description

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : IBM z/OS
Good to have skills : Mainframe DevOps
Minimum 7.5 year(s) of experience is required
Educational Qualification : Bachelor of Computer Engineering Science Bachelor of Science IT specialization

Role: Mainframe System Admin Project Role Description: Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Key Responsibilities: Troubleshoot install/upgrade issues Collaborate with other admin teams to keep system integrity Ability to work with ZFS/HFS Participate in BCP/DR exercises 5 Coordinate with application and infrastructure teams 6 Ability to debug software issues using system dumps and problem analysis tools 7 Support system maintenances like IPL, POR, H/W upgrades Technical Experience: Must have Skills: IBM Z/OS Operating Systems Good to Have Skills: Mainframe DevOps. Knowledge of z/OS functions, high level knowledge of architecture and hardware Thorough knowledge of all tools and technologies used in Mainframe Storage Thorough knowledge of using JCL, IBM ISV Utilities used for Storage management Knowledge of SMP/E and software installation Overall knowledge of other support areas like Database, Middleware, Communication and Network. Expertise to work with system admin tools - RACF, SMF, DFDSS Experience to Install/upgrade IBM/ISV products Ex Good communication skills Additional Information: Educational Qualification: Bachelor of Computer Engineering/Science, Bachelor of Science + IT specialization

About Company

Accenture is a global professional services company that provides a broad range of services in strategy, consulting, digital, technology, and operations. Headquartered in Dublin, Ireland, Accenture operates in more than 120 countries and serves clients in various industries, including finance, healthcare, technology, and consumer goods. The company focuses on delivering innovative solutions and digital transformation services to help businesses improve efficiency, enhance performance, and drive growth. Accenture is known for its extensive use of technology and data analytics to solve complex business challenges and maintain a competitive edge in a rapidly changing market.

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