Application Support Engineer
Accenture
2 - 5 years
Bengaluru
Posted: 11/19/2024
Job Description
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Microsoft Teams Infrastructure, Cloud Infrastructure
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Key Responsibilities: Working as a Unified Communications L2/L3 resource, you will be responsible for supporting a growing number of services You will be working with key people to provide secure, reliable service that you would help design, implement and support Some of the key services that are important for your role are: Instant Communications over Microsoft Skype for Business Online/Microsoft Teams Voice Teams, Direct Routing, Contact Center integration, Enterprise Voice Advanced troubleshooting skills with Mic Technical Experience: Provide L2/L3 level support on Microsoft Skype for Business 2015/2019 and MS Teams along with SFB Online Advanced troubleshooting skills with Microsoft debugging tools for MS Teams and Skype for Business online Extensive knowledge of SFB online and Teams Extensive knowledge on Enterprise Voice deployments Good Knowledge on Skype telephony and conferencing devices Good level of knowledge on networking including firewalls, dmz, WAN technologies, LAN and VLAN Adequate knowledge of Active Directory. Experience on Nice technology from support function perspective.
About Company
Accenture is a global professional services company that provides a broad range of services in strategy, consulting, digital, technology, and operations. Headquartered in Dublin, Ireland, Accenture operates in more than 120 countries and serves clients in various industries, including finance, healthcare, technology, and consumer goods. The company focuses on delivering innovative solutions and digital transformation services to help businesses improve efficiency, enhance performance, and drive growth. Accenture is known for its extensive use of technology and data analytics to solve complex business challenges and maintain a competitive edge in a rapidly changing market.
Services you might be interested in
One-Shot Campaign
Reach out to ideal employees in one shot!
The intelligent campaign for reaching out to the ideal audience to whom you can ask for help (guidance or referral).