Application Support Engineer
Accenture
2 - 5 years
Bengaluru
Posted: 9/9/2024
Job Description
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Infrastructure Service Management
Good to have skills : Cloud Infrastructure
Minimum 2 year(s) of experience is required
Educational Qualification : 15 years full time education
should have at least 12 months of Exposure/Experience in Service Desk / Network Operations Center / Command Center/ Service Management / Incident Management / Change Management (Added Advantage) Excellent and effective business communications skills in English (Both Verbal and Writing) Reporting Skill in Excel (Macros) L2 Proficiency ITIL V4 Foundation Certification Willing to work in 24*7 Knowledge in Word Press will be added advantage Roles Expectations Thorough knowledge on Incident Management Engagement in Change and Problem Reporting. Basic understanding of IT Infrastructure. Example: Networking Concepts, Systems Management Proficient in providing First-Level Troubleshooting - Performing basic troubleshooting steps to resolve common and minor issues. Candidate should be willing to learn new things by own and less intervention. Good communication and interpersonal skills. Should work as part of team and should be a good team player. Should be regular to work with no unplanned absences.
About Company
Accenture is a global professional services company that provides a broad range of services in strategy, consulting, digital, technology, and operations. Headquartered in Dublin, Ireland, Accenture operates in more than 120 countries and serves clients in various industries, including finance, healthcare, technology, and consumer goods. The company focuses on delivering innovative solutions and digital transformation services to help businesses improve efficiency, enhance performance, and drive growth. Accenture is known for its extensive use of technology and data analytics to solve complex business challenges and maintain a competitive edge in a rapidly changing market.
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