Application Support Engineer
Accenture
2 - 4 years
Bengaluru
Posted: 15/11/2025
Job Description
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Amazon Web Services (AWS)
Good to have skills : Linux
Minimum 2 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary : As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system performance, and ensuring the smooth operation of applications that are vital to business functions. You will engage with stakeholders to understand their needs and provide timely solutions, contributing to the overall efficiency and reliability of the systems in place. Roles & Responsibilities: -Provision and manage EC2, S3, EBS, ELB, VPC, IAM, and Control Tower resources. -Configure Load Balancers, Security Groups, Transit Gateway peering, and VPC Endpoints. -Manage IAM roles, policies, Identity Center access, and key rotation. -Handle ACM certificate renewals and cleanup. -Implement tagging, lifecycle policies, and cost optimization strategies. -Troubleshoot AWS service issues including connectivity, resource limits, and configuration errors. -Administer RedHat, Ubuntu, CentOS, and SUSE servers. -Maintain SUSE High Availability Clusters. -Perform patching, upgrades, performance tuning, and root cause analysis. -Apply security hardening and compliance controls. -Conduct vulnerability scans, analyze CVEs, and implement remediations. -Troubleshoot Linux system issues such as boot failures, service crashes, and performance bottlenecks. -Follow ITIL-aligned change management processes. -Awareness of Normal, Expedited & Emergency changes -Raise, track, and implement changes with proper impact analysis. -Manage incidents and service requests via ServiceNow. -Ensure SLA adherence and timely resolution of tickets. Additional Information: - The candidate should have minimum 2 years of experience in Enterprise Network Operations. - This position is based at our Bengaluru office. - A 15 years full time education is required.15 years full time education
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
About Company
Accenture is a global professional services company specializing in consulting, technology, and outsourcing services. Headquartered in Dublin, Ireland, Accenture provides a wide range of services in strategy, digital, technology, operations, and consulting. It helps organizations improve their performance and create sustainable value by leveraging technology and industry expertise. Accenture works across various sectors, including financial services, healthcare, telecommunications, energy, and more. Known for its deep focus on innovation, Accenture partners with leading technology companies to drive digital transformation and help clients navigate complex challenges in an increasingly digital world.
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