Application Support Engineer
Accenture
2 - 5 years
Ahmedabad
Posted: 12/19/2024
Job Description
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Network Infrastructures
Good to have skills : Cloud Network Operations
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: We are looking for highly motivated individuals to work in this demanding environment. The successful candidate will form part of a core team accountable for the successful day to day management and maintenance of the WAN environment. Delivering and establishing projects related network implementation for multiple clients. Roles & Responsibilities: Experience in the troubleshooting and performance management of data infrastructure networks Customer service skills and client focus Familiar with service management processes Ability to read and write English with fluent conversational skills Professional certifications, e.g. ITIL, COBIT, relevant technologies Strong communication and interpersonal skills including an ability to convey technical information using non-technical language Hands-on experience troubleshooting Cisco routers, Catalyst and IOS switches (9000 series, Nexus series, 65xx, 45xx, and 35xx series). Knowledgeable in the following data circuit technologies ATM, DSL, Frame Relay, Ethernet, ISDN, POS Expert knowledge in enterprise-level networking with knowledge in TCP/IP, Routing Protocols (OSPF and BGPv4, etc.). Specific knowledge of BGP, OSPF and IP protocols in an MPLS Environment. Experience working on CoS, QoS, WRED and related quality of service parameters. Good understanding of high availability fundamentals (HSRP and VRRP) Hands-on experience of LAN switching technologies: STP, Trunking, Etherchannel Knowledge of VPN technologies and IPSec and GRE protocols. Understanding of network protocols like FTP, TFTP, NTP, SNMP, DNS, DHCP Organizational and problem-solving skills Amazon (AWS) /Azure Cloud Deployment & Operational support of enterprise AWS /AZURE & Google cloud setups.
About Company
Accenture is a global professional services company that provides a broad range of services in strategy, consulting, digital, technology, and operations. Headquartered in Dublin, Ireland, Accenture operates in more than 120 countries and serves clients in various industries, including finance, healthcare, technology, and consumer goods. The company focuses on delivering innovative solutions and digital transformation services to help businesses improve efficiency, enhance performance, and drive growth. Accenture is known for its extensive use of technology and data analytics to solve complex business challenges and maintain a competitive edge in a rapidly changing market.
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