Application Lead
Accenture
5 - 10 years
Pune
Posted: 9/9/2024
Job Description
Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact.
Must have skills : Architectural Design
Good to have skills : NA
Minimum 12 year(s) of experience is required
Educational Qualification : 15 years full time education
Roles & Responsibilities: Lead the design and implementation of Sprinklr solutions, including customizations, integrations, and data migrations, to meet business requirements. The ideal candidate will have a deep understanding of Sprinklr platform capabilities, strong technical acumen, and excellent communication skills Collaborate with Engineering and Product teams to further build a best in class platform solution (APIs, Integrations, etc.) Identify and design key integrations with 3rd party systems. Guide customers through a prescriptive solution design and manage technical implementation decision points. Analyze and translate business information and technical requirements into comprehensive architectural blueprint. Engage with customer enterprise architects to position Sprinklr as the digital transformation platform integrated with core systems. Professional & Technical Skills: Hands on experience in contact center implementation using sprinklr platform. developing Genesys Cloud platform. Participate and contribute during migration activities from Genesys Engage to Cloud. Troubleshoot issues within the Genesys cloud environment.
About Company
Accenture is a global professional services company that provides a broad range of services in strategy, consulting, digital, technology, and operations. Headquartered in Dublin, Ireland, Accenture operates in more than 120 countries and serves clients in various industries, including finance, healthcare, technology, and consumer goods. The company focuses on delivering innovative solutions and digital transformation services to help businesses improve efficiency, enhance performance, and drive growth. Accenture is known for its extensive use of technology and data analytics to solve complex business challenges and maintain a competitive edge in a rapidly changing market.
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