Application Lead
Accenture
5 - 10 years
Chennai
Posted: 9/9/2024
Job Description
Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact.
Must have skills : Dassault Systemes ENOVIA V5
Good to have skills : Dassault Systemes 3DEXPERIENCE ENOVIA Customization
Minimum 3 year(s) of experience is required
Educational Qualification : Minimum 15 years of regular education preferable BE or BTech
Key responsibilities-- 1. Responsible for providing technical and administrative support to ensure the smooth execution of project. 2. Deploying and managing resources for support & provide the status on periodical basis. 3. Provide technical assistance and support for incoming queries and issues related to 3DExperience ENOVIA apps & product structure apps. 4.Adhere to given SLA (Service Level Agreement) and keep customer satisfaction index high. 5.Provide support to end users with references to incidents, issues & queries related to client specific methodology and process. Technical Experience-- 1.4+ years of experience in supporting 3DExperience ENOVIA apps & product structure apps. 2.Experience on 3DEXPERIENCE 2021x or above 3.Experience in troubleshooting and supporting in the configuration & customization of Enovia apps (like Change management, Release Management, Program and Project, Issue and Configuration Management, Sourcing & Supplier) 4.Expereince in DM-customization, P&O Configuration, license management 5.Expereince in troubleshooting 3DExpereince integration issues. 6.Familiarity with ITIL processes and practices. 7.Having platform and support experience in other DS products like Netvibes/CATIA/DELMIA are added advantage. Professional Experience-- 1.Excellent written & communication skills and ability to work collaboratively. 2.Analyzing and sharing details/solution to technical/functional issue. 3.Strong problem-solving abilities, and a keen eye for details. 4.Collaborate with project team members to identify and resolve issues. 5.Should be flexible in working in shifts on rotation basis.
About Company
Accenture is a global professional services company that provides a broad range of services in strategy, consulting, digital, technology, and operations. Headquartered in Dublin, Ireland, Accenture operates in more than 120 countries and serves clients in various industries, including finance, healthcare, technology, and consumer goods. The company focuses on delivering innovative solutions and digital transformation services to help businesses improve efficiency, enhance performance, and drive growth. Accenture is known for its extensive use of technology and data analytics to solve complex business challenges and maintain a competitive edge in a rapidly changing market.
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