Application Lead
Accenture
2 - 8 years
Bengaluru
Posted: 10/03/2025
Job Description
Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact.
Must have skills : SD-WAN Operations
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Role Description: Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must Have Skills: Cisco Meraki SDWAN/VeloCloud SDWAN/Wireless/Routing and Switching Good To Have Skills: F5 load balancer, Zscaler, firewall. Job Requirements: Key Responsibilities: 1. Provide L2/L3 support day to day operational incidents. 2. Utilizes good troubleshooting skills to quickly provide quality solutions for customer issues Troubleshooting SDWAN products issues and WAN Link issues. 3. Understanding of VeloCloud SDWAN and Meraki SDWAN Product architecture and concepts needed support SD-WAN solution in production. 4. Timely Escalation of open Incidents internally & to respective service providers. 5. Configuration and troubleshooting of edge devices at remote site. 6. Configure and troubleshooting foundational data and control Policies, Application Profiles in Cisco SD-WAN products. 7. Provides timely updates to customers/team members. 8. Incident communication and notification for high priority incidents (P1 P2) 9. Provide accurate Incident resolution and Service Request management, within established Service Level Agreement (SLA. 10. operations experience of LAN, WAN, SDWAN Infrastructure. 11. Strong hands-on experience in WAN, LAN, VPN, MPLS, IPSEC Architecture and routing protocols (OSPF, BGP, EIGRP etc.) 12. Extensive hands-on experience in troubleshooting of VPN, MPLS and internet links. 13. Experience in troubleshooting any of the SD-WAN product specially VMWARE Velo cloud Silver peak mentioned in Job Summary. 14. Understanding of 24x7 mission critical enterprise applications and the impact of service disruption on a company’s bottom line. 15. Strong interpersonal and communication skills. Good analytical and troubleshooting skills Should be keen to learn NEW strategic technologies such as NFV, SDN and SDWAN concepts. 16. Thorough Knowledge SD-WAN Edge devices, routing and communication protocols. Technical Experience: 1. At least 2 - 8 years’ experience VeloCloud and Meraki SD-WAN. 2. In-depth working experience in managing Cisco Routers & Switches 3. Good to have working experience in managing Reverbed Steel head WAN optimizer 4. Strong knowledge of networking and security fundamentals like TCP/IP, LAN, WAN, ACLs SSL, NAT, S2S VPN, TLS, DNS, DHCP, certificate and encryption. 5. Knowledge of routing protocol like BGP, OSPF and EIGRP. 6. Experience with Wireshark packet analyzers Professional Attributes: 1. Good Communication skills. 2. Ability to work independently and as a member of a team 3. Service Operations Delivery experience 4. Flexible to work in 24x7 environment 5. should have knowledge of SLAs OLAs and KPIs 6. Team player who also works well independently self-motivated Educational Qualification: Graduation. Additional Information: Certifications in Cisco SD-WAN, CCNP or any other relevant certifications.15 years full time education
About Accenture
Accenture is a leading global professional services company that helps the world’s leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.
About Company
Accenture is a global professional services company specializing in consulting, technology, and outsourcing services. Headquartered in Dublin, Ireland, Accenture provides a wide range of services in strategy, digital, technology, operations, and consulting. It helps organizations improve their performance and create sustainable value by leveraging technology and industry expertise. Accenture works across various sectors, including financial services, healthcare, telecommunications, energy, and more. Known for its deep focus on innovation, Accenture partners with leading technology companies to drive digital transformation and help clients navigate complex challenges in an increasingly digital world.
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