Application Engineer III

About Johnson Controls

Johnson Controls is a global leader in smart, healthy, and sustainable buildings. With operations in over 150 countries, we are committed to driving innovation and excellence in building technologies and integrated solutions. Our people are at the heart of our success, and we are passionate about attracting and developing top talent across the globe.

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The application engineer will be responsible for building R&D software official releases. The position will also be responsible for the daily administration of servers, virtual machines and applications that support the R&D group. These hosts are located in multiple facilities around the world.  The successful applicant will also have to provide phone and  e-mail support to the R&D users. Also, will serve as initial point of contact for IT issues escalation to global IT support.

Responsibilities:

• This role will be handling 70% of end-user support on the daily basis and doing 30% of projects as needed by the business units (involvement in NG project)
• Readily available to perform tasks and/or handle urgent issues during off hours when needed
• Develop and support configuration management for R&D software releases
• Develop continuous delivery process
• Support automation of data reporting (Power BI knowledge an asset)
• Perform System Maintenance (hardware, MS updates, etc)
• Design, implement and Maintain build automation systems and related process automation
• Design, implement build automation pipelines with tools such as Github actions, goCD, and Python scripting for streamlined deployments & systems updates
• Experience with Windows (preferred) and Unix/Linux operating systems as a system administrator or developer 
• Working knowledge of web-based application architectures and programming
• Investigate third party software
• Stay current with industry trends, technologies, and standards

Education/Experience

• BS Computer Science or technical equivalent
• At least 5 years of work experience

Required skills

• Must be a resident in Pune, India area
• End-user support experience in resolving reported issues
• Experienced in Azure cloud services
• Experienced in Windows environment administration and maintenance (backups, ms updates, hardware/software maintenance, etc)
• Continuous Integration and Continuous Development (CI/CD) experience (ex: GoCD, Github actions, Yocto, etc)
• Familiarity with basic infrastructure components (ex: database, network, system monitoring)
• Exposure to IT Service Management Tools (JIRA, Service NOW or equivalent)
• Database management MSSQL (Postgre or MySQL an asset)
• Scripting language (ex: PowerShell, Python, Bash, Perl, Ruby, html)
• Experience working with micro services and container technologies (ex: Docker, Kubernetes, etc.)
• Familiarization of cloud services is an asset

Diversity & Inclusion Our dedication to diversity and inclusion starts with our values. We lead with integrity and purpose, focusing on the future and aligning with our customers’ vision for success. Our High-Performance Culture ensures that we have the best talent that is highly engaged and eager to innovate.  Our D&I mission elevates each employee’s responsibility to contribute to our culture. It’s through these contributions that we’ll drive the mindsets and behaviors we need to power our customers’ missions. You have the power. You have the voice. You have the culture in your hands.