Application Development Manager
UPS
5 - 10 years
nan
Posted: 27/03/2025
Job Description
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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description:
The Application Development Manager is responsible for global support of Global Business Services (GBS) operational technical systems' functionality allowing agents (i.e., customer service representatives) to handle customers' calls and research and resolve customers' issues. He/She manages the development of new applications, supports existing applications (e.g., web and database back-ends, training applications, Internal Resource Information System [IRIS], etc.), and works closely with GBS end users (i.e., agents, supervisors, and managers) to operate web-based applications that manage and store information on package shippers, package recipients, and UPS Stores' shipping operations. This position also works with support groups (e.g., Data Center staff, New Jersey Information Systems [NJIS], etc.) and serves as a point-of-contact for applications built by the department's programmers. He/She manages Programmers, Database Administratrators, and Business Analysts.
Employee Type:
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
About Company
In 1907, two teenage entrepreneurs in a Seattle basement started with a $100 loan and created what would become the world’s largest package delivery service. Today, operating in more than 220 countries and territories, UPS is committed to moving our world forward by delivering what matters. UPS and its more than 500,000 UPSers around the globe are a transportation and logistics leader, offering innovative solutions to customers, big and small. UPS understands and appreciates its responsibility to help build safe, stronger and more resilient communities founded on justice and economic opportunity for all, supported by a healthy, sustainable global environment.
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