Application Developer
Accenture
3 - 5 years
Mumbai
Posted: 09/09/2024
Job Description
Project Role Description : Design, build and configure applications to meet business process and application requirements.
Must have skills : ServiceNow IT Service Management
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 Yrs of mandatory education
Summary: As a ServiceNow IT Service Management Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. Your typical day will involve working with ServiceNow IT Service Management, collaborating with cross-functional teams, and delivering impactful data-driven solutions. Roles & Responsibilities: - Lead the design, development, and implementation of ServiceNow IT Service Management applications to meet business process and application requirements. - Collaborate with cross-functional teams to identify and prioritize business requirements, ensuring that solutions are aligned with business needs. - Configure and customize ServiceNow IT Service Management applications, including Incident Management, Problem Management, Change Management, and Service Catalog Management. - Develop and maintain technical documentation, including design documents, test plans, and user manuals. - Provide technical support and troubleshooting for ServiceNow IT Service Management applications, ensuring that issues are resolved in a timely and efficient manner. Professional & Technical Skills: - Must To Have Skills: Strong experience in ServiceNow IT Service Management. - Good To Have Skills: Experience in Incident Management, Problem Management, Change Management, and Service Catalog Management. - Solid understanding of ITIL processes and best practices. - Experience in developing and maintaining technical documentation. - Strong analytical and problem-solving skills. Additional Information: - The candidate should have a minimum of 3 years of experience in ServiceNow IT Service Management. - The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful data-driven solutions. - This position is based at our Mumbai office.
About Company
Accenture is a global professional services company that provides a broad range of services in strategy, consulting, digital, technology, and operations. Headquartered in Dublin, Ireland, Accenture operates in more than 120 countries and serves clients in various industries, including finance, healthcare, technology, and consumer goods. The company focuses on delivering innovative solutions and digital transformation services to help businesses improve efficiency, enhance performance, and drive growth. Accenture is known for its extensive use of technology and data analytics to solve complex business challenges and maintain a competitive edge in a rapidly changing market.
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