Application Developer
Accenture
3 - 5 years
Bengaluru
Posted: 9/9/2024
Job Description
Project Role Description : Design, build and configure applications to meet business process and application requirements.
Must have skills : SAP Analytics Cloud Development
Good to have skills : NA
Minimum 2 year(s) of experience is required
Educational Qualification : SAP Analytics Cloud Development
Summary: As an IT Service Management Representative for Application Technical Support, you will be responsible for managing the delivery of IT production systems and services, ensuring client satisfaction and minimizing risk to services. Your typical day will involve providing operational support to ensure production systems and devices are online and available, with a focus on SAP Analytics Cloud Development. Roles & Responsibilities: - Provide technical support for SAP Analytics Cloud Development, including troubleshooting and issue resolution. - Collaborate with cross-functional teams to ensure timely resolution of incidents and problems, utilizing ITIL best practices. - Contribute to the development and maintenance of IT service management processes and procedures, ensuring compliance with organizational policies and standards. - Participate in the planning and execution of IT service management projects, including testing and deployment of new systems and services. - Maintain accurate documentation of IT service management activities, including incident and problem records, change requests, and service level agreements. Professional & Technical Skills: - Must To Have Skills: Experience in SAP Analytics Cloud Development. - Good To Have Skills: Knowledge of ITIL best practices. - Strong understanding of IT service management processes and procedures. - Experience with incident and problem management, including root cause analysis and resolution. - Experience with change management, including testing and deployment of new systems and services. Additional Information: - The candidate should have a minimum of 3 years of experience in SAP Analytics Cloud Development. - The ideal candidate will possess a strong educational background in computer science, information technology, or a related field, along with a proven track record of delivering high-quality IT service management solutions. - This position is based at our Bengaluru office.
About Company
Accenture is a global professional services company that provides a broad range of services in strategy, consulting, digital, technology, and operations. Headquartered in Dublin, Ireland, Accenture operates in more than 120 countries and serves clients in various industries, including finance, healthcare, technology, and consumer goods. The company focuses on delivering innovative solutions and digital transformation services to help businesses improve efficiency, enhance performance, and drive growth. Accenture is known for its extensive use of technology and data analytics to solve complex business challenges and maintain a competitive edge in a rapidly changing market.
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