API Developer Portal & Documentation Engineer

Job Summary:

We are looking for a skilled API Developer Portal & Documentation Engineer to lead the design, implementation, and continuous improvement of a centralized API documentation experience. In this role, you will ensure all edge, gateway, and platform APIs across Vertiv are clearly documented, discoverable, and aligned with governance standards. You will own the developer portal infrastructure, drive consistency across teams, and serve as a bridge between engineering output and developer usability.

Key Responsibilities:

• Portal Design & Deployment:
  Architect and implement a unified API developer portal using platforms such as SwaggerHub, Redoc, or GitHub Pagessupporting modular documentation aligned with product and domain-specific API subsets.
• API Documentation Ownership:
  Write, maintain, and publish OpenAPI specifications, usage tutorials, onboarding guides, and integration how-tos for internal and external developers.
• Content Governance & Quality Control:
  Establish and enforce documentation style guides, reusable templates, and governance checklists to ensure API documentation across teams remains consistent, compliant, and up-to-date.
• Developer Enablement & Tooling:
  Enable real-time testing via "Try It Out" API consoles, SDK generation, and build sample applications or Postman collections to accelerate adoption and integration.
• Feedback & Iterative Improvement:
  Actively engage with developers and internal stakeholders to collect feedback, track documentation pain points, and continuously evolve the portal and content experience.

Required Qualifications:

• Education:
  Bachelors degree in Computer Science, Software Engineering, Technical Communication, or a related field.
• Experience:
  • 3+ years documenting RESTful APIs and managing developer portals or platforms.
  • Strong experience working with OpenAPI/Swagger, Postman, and version control tools (, GitHub).
• Skills:
  • Excellent writing and visual communication skills tailored for technical audiences.
  • Ability to collaborate closely with engineers to extract and articulate accurate technical details.
  • Familiarity with publishing workflows and structured documentation strategies.

Preferred Qualifications:

• Familiarity with non-REST APIs, such as GraphQL, gRPC, or event-driven models (AsyncAPI).
• Experience managing developer communities, forums, or third-party support channels.
• Basic understanding of front-end technologies (HTML, CSS, JavaScript) for portal customization.

Work Environment & Project Alignment:

You will work closely with API architects, integration engineers, and product managers to support API and API related goals of modular, governed, and schema-driven API ecosystems. This role plays a critical part in enabling internal and third-party developers to understand, adopt, and implement APIs confidently and consistently.

TIME TRAVEL REQUIRED

• 25%

The successful candidate will embrace Vertivs Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS : Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

Customer Focus

Operational Excellence

High-Performance Culture

Innovation

Financial Strength

OUR BEHAVIORS

Own It

Act With Urgency

Foster a Customer-First Mindset

Think Big and Execute

Lead by Example

Drive Continuous Improvement

Learn and Seek Out Development

About Vertiv

Vertiv is a $;billion global critical infrastructure and data center technology company. We ensure customers vital applications run continuously by bringing together hardware, software, analytics and ongoing services. Our portfolio includes power, cooling and IT infrastructure solutions and services that extends from the cloud to the edge of the network. Headquartered in Columbus, Ohio, USA, Vertiv employs around 20,000 people and does business in more than 130 countries. Visit to learn more.

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer