Analytics Specialist

Concentrix

2 - 5 years

Pune

Posted: 24/05/2025

Job Description

Job Title:

Analytics Specialist

Job Description

Position overview –
The Analytics Specialist will be responsible for working with internal corporate clients to build and
automate reports and dashboards

Role and Responsibilities:

● Work with internal stakeholders to fully understand their business problem and design solutions to meet their needs

● Design efficient data models and dashboards using Salesforce, Tableau, and other tools

● Write SQL queries to extract data from Microsoft SQL Server database for ad-hoc requests

● Design and automation of reoccurring report deliverables with Tableau or Microsoft SQL Server Reporting Services (SSRS)

● Ensure high level of accuracy and quality in all produced work

● Create, improve, manage reporting across multiple clients, tools and data sources

● Identify trends in data and provide insights to internal stakeholders

● Provide necessary data points for Weekly, Monthly, and Quarterly Business Reviews

Location:

IND Pune - Amar Tech Centre S No.30/4A 1

Language Requirements:

Time Type:

Full time

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About Company

Concentrix is a global business services company specializing in customer experience (CX) solutions and technology. Headquartered in Fremont, California, it provides services like customer support, analytics, automation, and consulting to businesses across various industries, including technology, healthcare, finance, and retail. Known for its innovation and commitment to enhancing customer journeys, Concentrix operates in over 40 countries with a focus on delivering personalized and efficient customer engagement solutions.

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