Analyst
Wipro
5 - 2 years
Bengaluru
Posted: 07/09/2025
Job Description
Job Description
Key Responsibilities:
Develop a good understanding of real estate finance operations, quarterly reporting deliverables, financial systems/applications, and the reporting source data.
- Possess good knowledge about SPVs and its relevance.
- Perform SPV level cash tracking and prepare wire memos for intercompany transfers.
- Reconciliation of Gross Debt and bridging the gaps between Gross to Net Debt.
- Fund Leverage Limitation Testing to identify the capacity of borrowing.
- Allocation and coding of project level expenses on Coupa.
- Prepare quarterly Distribution tracker for US Real Estate investments.
- Prepare quarterly Disclosure reporting items to BX for the Real Estate business.
- Prepare quarterly SPV financial statements.
- Manage system setup, bank account creation and dissolution of SPV entities.
- Participate in the process documentation efforts and creation of SOPs.
- Identify process gaps and initiate process improvement projects.
- Ad-hoc requests.
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Desired Candidate Profile:
Candidate must be a Post Graduate or C.A., with knowledge of finance
- Good Understanding of Private Equity business and its Revenue Model.
- Candidates must have 1.5-2 years of relevant experience in financial reporting, performance reporting.
- Strong Microsoft Office skills (MS Excel, MS PowerPoint and MS Word)
- The ability to effectively work as an individual contributor and possess strong analytical, problem solving, critical thinking and decision-making skills, multitask and deliver under tight deadlines
- The profile involves effective communication across Clients’ facilities globally and hence possessing excellent interpersonal and communication skills in verbal and written English is a must
- A demonstrated ability to write effectively and summarize large amounts of information succinctly and quickly
- A desire to work in an international team environment, often under pressure and with multiple stakeholders
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Deliver excellent customer service through effective diagnosis and troubleshooting of client queries
- Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions
- Assist clients with navigating around product menus and facilitate better understanding of product features
- Troubleshoot all client queries in a user-friendly, courteous and professional manner
- Maintain logs and records of all customer queries as per the standard procedures and guidelines
- Accurately process and record all incoming call and email using the designated tracking software
- Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business
- Organize ideas and effectively communicate oral messages appropriate to listeners and situations
- Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs
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Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client
- Undertake product trainings to stay current with product features, changes and updates
- Enroll in product specific and any other trainings per client requirements/recommendations
- Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client
- Update job knowledge by participating in self learning opportunities and maintaining personal networks
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Deliver
No | Performance Parameter | Measure |
1 | Process | No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback |
2 | Self- Management | Productivity, efficiency, absenteeism, Training Hours, No of technical training completed |
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
About Company
Wipro Limited is a global information technology, consulting, and business process services company based in India. Founded in 1945, Wipro provides a wide range of services, including software development, IT infrastructure management, and business consulting. The company serves various industries, such as banking, healthcare, and manufacturing, and is known for its focus on innovation and sustainability. With a presence in over 50 countries, Wipro is recognized for its commitment to quality and customer satisfaction.
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