Analyst, Veeva Release

ROLE SUMMARY 

In Pfizer Digital Research & Development, we work with our R&D partners to accelerate drug development and clinical trials through digital products and solutions.

Within Digital R&D, the Veeva Platform & Services function is responsible for defining the strategy and leading the delivery of the Veeva product suite to end users of Veeva products within Digital R&D. This includes the operation, implementation, and integration of Veeva platform solutions that address R&D business processes effectively. Veeva solutions include Regulatory – RIM (Registrations, Submissions, and Publishing), Clinical (CTMS, eTMF, Study Start Up, and Site Connect), and Quality (QMS and Quality Docs).

Your role as Veeva Release Analyst involves working with a team of release managers/operations associates to plan, schedule, and manage software releases for Veeva platform solutions.

To excel in this role, you should have a combination of strong technical background, people management skills, exceptional organizational skills, and the ability to collaborate effectively with cross-functional teams.

ROLE RESPONSIBILITIES  

• Participate in the planning, execution, and delivery of software releases, ensuring the smooth deployment of products and services to R&D stakeholders.

• Support release activities, including version control, feature branching, code merges, and deployment

• Develop release plans, progress, and status updates to stakeholders

• Manage day-to-day system activities and mitigate risks mitigate risks related to the release process, including addressing potential bottlenecks

• Prepare necessary documentation, release notes, and communication materials for each release

• Participate in post-release activities, such as issue tracking, bug fixes, and customer support

BASIC QUALIFICATIONS  

• HS Diploma (or Equivalent) and 6 years of relevant experience OR an associates degree with 4 years of experience OR a bachelors degree with 0+ years of experience in Computer Science, Software Engineering, or a related technical field.

• Service delivery experience, preferably in pharmaceutical industry

• Technical support and operations management experience participating in robust, cost-effective, high-quality services for external and internal customers.

• Participating in cross-functionals teams including business subject matter experts, technical experts and compliance teams for project execution.

• Good knowledge of analytics, quantitative and problem-solving skills to drive decisions for optimized solutioning.

• Knowledge of stakeholder management, facilitation, influencing and negotiation skills.

• Strong working knowledge on MS Tools – Project, Word, PowerPoint, Excel.  

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.