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Analyst, Planning and Scheduling

Concentrix

0 - 3 years

Bengaluru

Posted: 23/09/2025

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Job Description

Job Title:

Analyst, Planning and Scheduling

Job Description

DESIGNATION:  Analyst, Planning & Scheduling

YEARS OF EXPERIENCE:  4­ yrs

Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.

  Role and Key responsibilities:

  • Resources to ensure optimal staffing levels and efficiency. Key responsibilities include forecasting demand, building schedules, managing time-off requests, and monitoring productivity. WFM professionals also analyze data, implement WFM policies, and provide training to ensure compliance and optimize resource utilization

Key  skills and knowledge:

  • Strong analytical and forecasting abilities, proficiency in WFM software, excellent communication, and strategic thinking to align workforce plans with business goals. 

  • Qualification : Graduation

Disclaimer:-

'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for ‘recruitment’, ‘processing’ or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.

Location:

IND Bangalore - Ecospace Bus Park

Language Requirements:

Time Type:

Full time

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About Company

Concentrix is a global business services company specializing in customer experience (CX) solutions and technology. Headquartered in Fremont, California, it provides services like customer support, analytics, automation, and consulting to businesses across various industries, including technology, healthcare, finance, and retail. Known for its innovation and commitment to enhancing customer journeys, Concentrix operates in over 40 countries with a focus on delivering personalized and efficient customer engagement solutions.

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