ANALYST II, TECHNOLOGY OPERATIONS (Ad Operation)

Position Summary...

What you'll do...

About Team :-

At Walmart, we are committed to leading the business side of technology how we operate, measure success, and enact change. This team focuses on that and, areas such as strategic portfolio acceleration, cross-segment tech enablement, tech talent experience (TTX), portfolio foundations and technology business operations.
As an Operation Analyst II, you will contribute towards Supporting, setting up of accounts and Assuring campaign is set up aligning with Walmart Policy and Guidelines. These operations will be conducted in WMC Owned and Operated platforms to ensure Accounts/campaigns are executed flawlessly. You will contribute and perform dive deep into campaign troubleshooting insights to ensure ads are rendering as intended as well as to prevent bad customer experience by providing right solution, setting up accounts and helping advertisers to launch their campaigns on time. Understand all the clients goals and objectives and ensure providing outstanding support to achieve these goals. Be the subject matter experts in ad serving platform/tools and work to continually optimize the platform usage and provide up to date best practices.

What you'll do

Manage day-to-day deliverables w.r.t Support/Onboarding/KW moderation across the companys owned and operated properties as well as any external distribution platforms. Maintaining assigned KPIs.

Maintain the highest standards around campaign fulfilment

Provide support for advertisers/Sales/API Partners with solution with regards to Sponsored Products and Sponsored Brands/Videos

Work with Ad Policy team to get the relevant information/updates related to Sponsored Brands and Sponsored Products

Review inbound request, validate and manage user access to the internal and external users

Collaboration with cross team, enhancing product skills and to support as an when required.

Helping advertisers to activate ads in the ad server after approval/providing possible solutions

Communicating case status to global advertisers on the campaigns/accounts

Complete account/campaign audits using checklists to ensure accuracy and completeness of accounts/campaign, including go live workflows

Dive deep on the issues/escalations when there is a requirement.

Minimum qualifications:

B.E. or Any degree in Computer Science or other equivalent stream

Candidate with excellent articulation and communication skill set

4+ years User Experience with Sponsored Search / Sponsored Product self-serve platforms

Willing to work in rotational shifts, including PST hours

Strong familiarity with ad serving technologies, platforms, and tools with hands on working experience

Hands on knowledge on at-least one ads tool Keyword Bidding, Sponsored Search, Paid Search, Marketplace, and Sponsored Brands/Videos

Hands on experience in troubleshooting on campaign/tool/Platforms issues

What you'll bring:

Campaign Trafficking/Optimization across Sponsored Search ; Sponsored Brands/Videos

Willing to contribute to process efficiency/SOPs

Walmart Inc. is an Equal Opportunity Employer By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing unique styles, experiences, identities, ideas, and opinions while being welcoming of all people.

Manage day-to-day deliverables w.r.t Support/Onboarding/KW moderation across the companys owned and operated properties as well as any external distribution platforms. Maintaining assigned KPIs.

Maintain the highest standards around campaign fulfilment

Provide support for advertisers/Sales/API Partners with solution with regards to Sponsored Products and Sponsored Brands/Videos

Work with Ad Policy team to get the relevant information/updates related to Sponsored Brands and Sponsored Products

Review inbound request, validate and manage user access to the internal and external users

Collaboration with cross team, enhancing product skills and to support as an when required.

Helping advertisers to activate ads in the ad server after approval/providing possible solutions

Communicating case status to global advertisers on the campaigns/accounts

Complete account/campaign audits using checklists to ensure accuracy and completeness of accounts/campaign, including go live workflows

Dive deep on the issues/escalations when there is a requirement.

About Walmart Global Tech
Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. Thats what we do at Walmart Global Tech. Were a team of software engineers, data scientists, cybersecurity experts and service professionals within the worlds leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered.

We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.

Flexible, hybrid work
We use a hybrid way of working with primary in office presence coupled with an optimal mix of virtual presence. We use our campuses to collaborate and be together in person, as business needs require and for development and networking opportunities. This approach helps us make quicker decisions, remove location barriers across our global team, be more flexible in our personal lives.

Benefits

Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits maternity and parental leave, PTO, health benefits, and much more.

Walmart, Inc. is an Equal Opportunity Employer By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing unique styles, experiences, identities, ideas and opinions while being welcoming of all people.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Primary Location...