Analyst, Corporate Third Party Oversight - Outsourcing Governance Centralized Services

Corporate Third Party Oversight (CTPO) program within Global Supplier Services (GSS) is responsible for defining and implementing the minimum requirements for the firmwide supplier oversight frameworks known as Third Party Oversight (TPO) and Inter-Affiliate Oversight (IAO) that are applicable to all LOBs, Corporate Functions and Legal Entities. CTPO has designed and established a comprehensive supplier oversight framework, that extends across all LOBS and CFs, with core capabilities to drive towards one goal: to measure, monitor and manage the risk of JPMC suppliers in a manner that is effective, efficient, consistent and sustainable.

Job Summary

As an Analyst Outsourcing Governance Centralized Services within Corporate Third Party Oversight (CTPO) you will be responsible to manage Third Party Oversight and Inter-Affiliate Governance due diligence activities for the firm’s Supplier engagements and Inter-Affiliate charters . This group provides consistent monitoring of Outsourcing activities in order to ensure compliance to the Third Party Oversight (TPO) and Inter-Affiliate Policy and Standards.

Job responsibilities:

• Complete and document all due diligence for supplier engagements in accordance with firmwide policies and procedures, impacting the Firmwide Third Party Oversight (TPO) and Inter-Affiliate Oversight (IAO) Scorecard
• Maintain Management Information Systems (MIS) as per the specified frequency for governance processes, ensuring accurate and real-time data is available on the System of Record.
• Develop and regularly update the Standard Operating Procedure (SOP) document for aligned governance processes, ensuring version control is maintained.
• Collaborate with stakeholders from the Lines of Business (LOB) and serve as the Subject Matter Expert (SME) for the business.
• Deliver review duties efficiently, effectively, and sustainably, in line with internal Service Level Agreements (SLA), Key Performance Indicators (KPI), and Key Risk Indicators (KRI).
• Support non-transactional governance activities related to Spend Validation, New Third Party Providers, and any necessary remediation activities as required.

Required qualifications, capabilities, and skills:

• 2+ years of relevant experience in Operations, Oversight & Control, Vendor Management, or related roles, with a total of 6+ years of work experience, demonstrating knowledge of risk management and control principles
• Strong written and verbal communication skills, with the ability to effectively manage and collaborate with stakeholders, as the role involves extensive interaction with internal customers
• Proven ability to manage time effectively and multitask, consistently meeting deadlines independently
• Strong organizational management skills, including expertise in issue and conflict resolution.
• Ability to closely partner with related functions such as Sourcing, Quality Assurance (QA), and Line of Business (LOB) Controls to ensure a coordinated and effective program
• In-depth knowledge of Third-Party Oversight Standards, with experience in Corporate Sourcing and standard TPO systems.

Preferred qualifications, capabilities, and skills:

• Understanding supplier contractual terms 
• Knowledge of reporting tools & dashboard e.g., Excel, Tableau 
• Knowledge of general accounting practices, primarily understanding aspects related to Supplier's Financial Viability Assessment (FVA)