Company Description

Stella Technologies has been a product-based company in the United States for over 13 years. The company specializes in providing loans to small businesses, supporting their growth and success. Stella Technologies is expanding its operations globally and actively hiring in India to establish its technology hub in Ahmedabad.
Role Description

This is a full-time, on-site position for an Amazon Connect Engineer located in Ahmedabad. The Amazon Connect Engineer will be responsible for designing, implementing, and managing solutions within the Amazon Connect ecosystem. Day-to-day tasks will include configuring and optimizing Amazon Connect infrastructure, integrating solutions with other AWS services, troubleshooting issues, and working collaboratively with cross-functional teams to improve system performance and customer experiences. The role demands a strong technical background and the ability to solve complex challenges in cloud contact center implementations.
Qualifications

Proficiency in Amazon Connect, AWS services, and cloud infrastructure management
Experience with contact center solutions, IVR design, and telephony technologies
Skills in programming and scripting languages, such as JavaScript, Python, or Node.js
Strong troubleshooting, problem-solving, and debugging capabilities
Excellent communication and collaboration skills with the ability to work cross-functionally
Prior experience in implementing or managing AWS solutions is highly desirable
Bachelors degree in Computer Science, Engineering, or a related field is preferred
Relevant AWS certifications such as AWS Certified Solutions Architect or AWS Certified Developer are a plus
Amazon Connect, Amazon bedrock, Amazon Lex, Amazon Q, Dynamo DB is a must to have

Amazon Connect Engineer

Stella Technologies

Job Description

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