AM
Genpact
2 - 5 years
Gurugram
Posted: 3/5/2025
Job Description
Responsibilities
:Processes data (e.g., data entry, transaction review and approval) and paperwork for new employees,
status changes, employee personal information changes, terminations, and other HR/compliance
forms/documents, accurately and efficiently.
Ensures data accuracy and integrity (e.g., change is aligned with standards or requirements); escalates
changes that are outside guidelines.
Assists with the creation and maintenance of files for all active and terminated employees.
Handles and distributes HR mail as appropriate.
Safe-guards all customer, employee and company proprietary and personal information ensuring
customer and employee data is kept confidential at all times.
Additional Duties and Responsibilities
Provides support and professional customer service to the organization and employees by responding to
requests via email, telephone and in person, to provide information/answers on a variety of HR-related
topics (e.g., timekeeping, HR system data, how to, policies, processes) and takes ownership to ensure
prompt problem resolution or escalates issues as appropriate.
About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
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