AM/DM/Mgr - Hospital nformation System (HIS)

Note - Working 06 days a week

Roles and Responsibilities

Responsible for the implementation and maintenance of HIS/ other business applications at Medanta:

1. User Support and Training

• Providing module training to the users.
• Providing User support (24x7) HRS.
• Problem escalation to internal implementation team and third parties as appropriate.
• Identifying and resolving HIS application issues.
• Generating Reports based on user requirements from front/back end.
• Writing User Manuals

2. Configuration of HIS

• Providing Data setup training for new modules
• Carry out data entry processes wherever needed
• Master Data management and maintenance

3. Contribute in HIS adoption

• Assist Billing and front office users and/or internal team in enhancing the HIS usage
• Execution and monitoring of unused features of existing clinical modules
• Identify usability issues and try resolving them

4. HIS Implementation

• Providing Inputs to the user department for optimal use of various modules.

6. Knowledge Transfer

• Providing functional training to the peers as well as to end-users
• Internal training for JCI audit preparation

7. Release Deployment

• Testing the product patches released by Vendor and track the issues till closure
• Supporting the User Acceptance Testing for new features/functionalities added in HIS and related systems
• Go-live support post deployment of new features
• Writing Test Cases/Scenarios

8. New Projects

• Assist in documentation of project scope and artifacts
• UAT of applications
• Periodic review and sharing users feedback with vendor

9. Following Departmental Processes

• Maintaining the tracker of issues reported on day to day
• Maintaining approval records

Good to have Skills

1. Knowledge of Oracle Sql (Mandatory)
2. Prior experience of supporting HIS / EMR applications preferably from Dedalus /iSoft
3. Candidates from Hospital Industry only need to apply