Position - Assistant Manager
Job Role - Category Operations (Quality Management)
Team - Category Management
Location - Gurgaon
About Tata 1mg
Tata 1mg is India's leading consumer healthcare platform. It aspires to be the trusted health partner for all Indians and its mission is to make healthcare accessible, understandable, and affordable. Leading the chart as one of the top consumer health platforms through e-pharmacy, e-diagnostics, e-consulting and offline stores, it is also one of the most preferred pharmacy and diagnostic partners for the leading hospitals in India. It enables consumers to learn more about their medicines and find more cost-effective substitutes. Tata 1mg is an initiative taken in the spirit of public service with a vision to empower Indian consumers and caregivers to select the most appropriate healthcare service at the best possible prices.
Know more about us: https://www.1mg.com/aboutUs
Brief about the Team:
The category team is a center of excellence within Tata 1mg. The team executes cross-functional tasks to improve selection, pricing, and service. The scope of work extends across various business sectors, encompassing e-pharma, institutional operations, and retail.

What will you do:

Quality Evaluation: Assess third-party catalogues, content, vendor documents, and creatives from a quality and compliance perspective before they go live on the platform.

Audit & Compliance: Conduct daily internal audits to ensure adherence to SOPs, legal guidelines, and compliance requirements.

Quality Monitoring: Develop and maintain a quality checkboard for key parameters, ensuring compliance and eliminating error-prone areas.

Operational Oversight: Engage in regular operational interactions with maker-checker teams to streamline processes.

Product Compliance: Ensure adherence to formulation standards, specifications, audits, reports, and license documentation.

Reporting & Improvement: Generate audit reports, identify areas for improvement, define action plans, and oversee their execution.

Stakeholder Coordination: Address and resolve queries from customers, internal teams, and management regarding product quality concerns.

What we are looking for:

Education & Experience: Graduate with 3-6 years of experience in quality assessment and compliance.

Regulatory Knowledge: Familiarity with Legal Metrology, Drugs & Cosmetics Act, and other compliance guidelines.

Outsourcing Exposure: Experience working with third-party vendors and outsourcing methodologies.

Analytical & Quality Expertise: Strong understanding of analytical methods, quality protocols, and key quality parameters.

Ownership & Initiative: Proven ability to lead projects independently and drive quality improvements.

Communication & Collaboration: Strong verbal and written communication skills with the ability to work effectively in cross-functional teams.

Attention to Detail: Self-motivated, highly detail-oriented, and comfortable working in fast-paced, deadline-driven environments.

Why Join Us?

Opportunity to drive quality excellence and play a pivotal role in ensuring compliance and operational efficiency. Work in a dynamic and fast-growing environment with opportunities for career growth. Be part of a team that values precision, problem-solving, and continuous improvement. If you're passionate about quality assessment, compliance, and process improvement, we'd love to hear from you!
Disclaimer:

Tata 1mg is proud to be an Equal Opportunity Employer. All employment decisions at Tata 1mg shall be made without discrimination, harassment or less favorable treatment of any employee or job applicant, either directly or indirectly, on the grounds of age, color, physical ability, ethnic origin, nationality, religion, gender, family status, marital status, prenatal status, gender reassignment, or sexual orientation. All employment decisions are based on business needs, job requirements, competence, and merit.

AM || Category Management || Gurgaon

Tata 1mg

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