AM- AP
Genpact
2 - 5 years
Noida
Posted: 3/5/2025
Job Description
Responsibilities
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As a project lead, you will be responsible for Account Payables operations team
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You are accountable for Accounts Payable process which involves activities like Document management, Invoice processing, vendor queries and handling of exceptions
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Volume/Queue management along with level loading and work allocation
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Review Cash Forecasting, Payment run review and Approval, ensure adherence to Monthly calendar (processing cut-offs and payments)
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Ensure quality adherence (invoice processing, quality of queries, accuracy of payments, helpdesk management etc.)
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Responsible for overall performance metrics - Reporting and tracking of metrics (CPI / KPI & E2E metrics)
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Manage L1 escalations, liaise with upstream business teams to resolve outstanding issues, highlighting any risks in the process
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Maintain and adhere to Standard Operating Procedures as agreed with the client, drive cross training ongoing basis
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Risk Assessment, Management & proactive communication (adherence to key controls, SLA related risks, SOFs)
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Proactively Identify process pain points and improvement opportunities and collaborate with client to drive change.
Qualifications we seek in you!
About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
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