AM - OTC
Genpact
2 - 5 years
Hyderabad
Posted: 3/24/2025
Job Description
Responsibilities
In this role, you will be responsible for all the activities related to O2C domain.
Validate the Purchase Order (PO) requests from to bill the order.
Constantly to be interacted with clients for their feedback and support them wherever required. Ready to support any time at various locations as per clients expectation
Manage Order to Cash related to collections and dispute management, implement & enforce to strategy
Interaction with end customers via Calls and Emails for collecting pass due amounts.
Meeting collections numbers/targets (monthly/ quarterly/ yearly)
Customer and Country/Regional FD Relationship Management through e-mail, fax and conference calls.
Lead and participate in conference calls with Country / Regional Financial Managers.
Participate in governance meetings at country / region level; Closely work with the team and ensure right collaboration with the team members properly to meet the deliverables and motivate & help them to develop the process standards
Identify process improvement opportunities and drive implementation (Lean and Six Sigma projects)
Minimum Qualifications
B.Com Graduation (MBA Finance preferred)
Meaningful experience in Order to Cash
Preferred Qualifications
Very Good Written and Verbal Interpersonal skills
Proficient in MS Office applications, especially in MS Excel
About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
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