AM - ITC

Genpact

2 - 5 years

Lucknow

Posted: 9/3/2024

Job Description

Responsibilities


In this role, you will be responsible for all the activities related to O2C domain.
•    Validate the Purchase Order (PO) requests from to bill the order.
•    Constantly to be interacted with client’s for their feedback and support them wherever required. Ready to support any time at various locations as per client’s expectation
•    Manage Order to Cash related to collections and dispute management, implement & enforce to strategy
•    Interaction with end customers via Calls and Emails for collecting pass due amounts.
•    Meeting collections numbers/targets (monthly/ quarterly/ yearly)
•    Customer and Country/Regional FD Relationship Management through e-mail, fax and conference calls.
•    Lead and participate in conference calls with Country / Regional Financial Managers.
•    Participate in governance meetings at country / region level; Closely work with the team and ensure right collaboration with the team members properly to meet the deliverables and motivate & help them to develop the process standards
•    Identify process improvement opportunities and drive implementation (Lean and Six Sigma projects)

Minimum Qualifications


•    B.Com Graduation (MBA – Finance preferred)
•    Meaningful experience in Order to Cash

Preferred Qualifications


•    Very Good Written and Verbal Interpersonal skills
•    Proficient in MS Office applications, especially in MS Excel

About Company

Genpact is a global professional services firm delivering digital transformation by putting digital and data to work to create competitive advantage.

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