AM - ITC
Genpact
2 - 5 years
Lucknow
Posted: 9/3/2024
Job Description
Responsibilities
In this role, you will be responsible for all the activities related to O2C domain.
• Validate the Purchase Order (PO) requests from to bill the order.
• Constantly to be interacted with client’s for their feedback and support them wherever required. Ready to support any time at various locations as per client’s expectation
• Manage Order to Cash related to collections and dispute management, implement & enforce to strategy
• Interaction with end customers via Calls and Emails for collecting pass due amounts.
• Meeting collections numbers/targets (monthly/ quarterly/ yearly)
• Customer and Country/Regional FD Relationship Management through e-mail, fax and conference calls.
• Lead and participate in conference calls with Country / Regional Financial Managers.
• Participate in governance meetings at country / region level; Closely work with the team and ensure right collaboration with the team members properly to meet the deliverables and motivate & help them to develop the process standards
• Identify process improvement opportunities and drive implementation (Lean and Six Sigma projects)
Minimum Qualifications
• B.Com Graduation (MBA – Finance preferred)
• Meaningful experience in Order to Cash
Preferred Qualifications
• Very Good Written and Verbal Interpersonal skills
• Proficient in MS Office applications, especially in MS Excel
About Company
Genpact is a global professional services firm delivering digital transformation by putting digital and data to work to create competitive advantage.
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