AM - Claims
Genpact
2 - 5 years
Lucknow
Posted: 3/5/2025
Job Description
Responsibilities
End to end knowledge of Travel claim lifecycle, identify duplicate/ inappropriate Claims and take actions accordingly
Responsible to handle varied volumes of workloads and to reach targets and deadlines on a timely basis
Experience of handling new transitions, phasing from strategic assessment till operations set up with zero surprise delivery
Ability to build positive collaborations across business and technical communities
Participates on improvement in execution initiatives for business divisions
Develop contingency strategies and plans for staffing changes
Comprehension, decision making, multi-tasking, strong written communication and customer service skill/demeanor to clearly articulate the resolution
US working hours and it is permanent night shift (7 PM to 4 AM IST)
There is no fixed Saturday and Sunday offs and there is 5 day working culture with weekend working
Minimum Qualifications
Any Graduate except technical
Excellent P&C Insurance knowledge
Proven experience in domain
Excellent analytical skills
Preferred Qualifications
Ability to multi task and prioritize activities
Ability to work independently
Transition and operations set up experience
Experience of front ending with customer
About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
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