Agile-Quality-Manager
Ernst & Young (EY)
15 - 17 years
Bengaluru
Posted: 28/11/2025
Job Description
At EY, we’re all in to shape your future with confidence.
We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.
Join EY and help to build a better working world.
Manager – Delivery Excellence
Consulting
Position Summary
As a Manager in the Delivery Excellence team that supports the Business and Risk consulting service line, you will support the execution of delivery excellence initiatives that contribute to standardized delivery process across consulting engagements. You will work under the guidance of senior leaders to ensure delivery consistency and help improve client satisfaction through operational excellence.
Key Responsibilities
- Support in developing Delivery Excellence frameworks for the service line
- Drives root cause analysis and work with both delivery team and onshore to identify and implement delivery process improvements.
- Apply standardized delivery processes and assist in tracking KPIs.
- Identify delivery risks and ensure compliance with governance frameworks.
- Conduct delivery reviews and document findings.
- Coordinate with delivery teams and support issue resolution.
- Participate in training and contribute to team knowledge sharing.
Qualifications and Experience
- Bachelor’s degree in Information Systems, Engineering, or related field.
- 10 – 15 years of experience in professional services delivery or consulting.
- Hands on experience to MS Excels (formula, VBA, charts), Power BI (Data visualization), MS-Power point, MS Visio
- Understanding of delivery processes and quality frameworks.
- Strong communication and analytical skills.
EY | Building a better working world
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
About Company
Ernst & Young (EY) is a global professional services firm specializing in audit, consulting, tax, and advisory services. Headquartered in London, EY operates in 150+ countries, serving businesses across various industries. The firm is known for helping clients navigate financial regulations, optimize operations, and implement innovative technologies. EY is also a leader in risk management, mergers & acquisitions, and sustainability consulting. With a strong focus on digital transformation and AI-driven solutions, EY continues to be a trusted partner for corporations worldwide.
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