Agile-Senior Systems Analyst-GR-39349-68701-1-JR156454

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Job Description:

Job Title

Senior Systems Analyst

Requirement Type

Full-Time Employee

Job Location

Bengaluru/Hyderabad/Gurugram

Requirement Level

Senior Associate

Hiring Manager

Manager

Primary Skill

Requirement Elicitation, Product Backlog management, JIRA, Agile SDLC, SQL

Business

Health Services Platform

Skill Category

Niche

ABOUT ELEVANCE HEALTH

Elevance Health is a leading health company in America dedicated to improving lives and communities and making healthcare simpler.  It is the largest managed health care company in the Blue Cross Blue Shield (BCBS) Association serving more than 45 million lives across 14 states.

A regular in Fortune 500 list, Elevance Health ranked 20 in 2022. Gail Boudreaux, President and CEO of Elevance Health has been a consistent name in the Fortune list of most powerful women and currently holds 4th rank on this list.

ABOUT CARELON

Carelon Global Solutions (CGS) is a healthcare solutions company that is simplifying complex operational processes to improve the health of the healthcare system.

Previously known as Legato Health Technologies, Carelon Global Solutions (hereinafter, CGS) underwent a name change and joined the Carelon family of brands in January 2023, as a fully owned subsidiary of Elevance Health (Previously Anthem Inc.). CGS brings together a global team of like-minded innovators who manage and optimize operational processes for health plans as well as providers.

Our brightest minds housed across our global headquarters in Indianapolis as well as Bengaluru, Hyderabad and Gurugram in India, Manila in the Philippines, Limerick in Ireland and San Juan in Puerto Rico bring with them innovative capabilities and an unmatched depth of experience. This global team uniquely positions CGS to enable scalable, next-generation platforms and specialized digital tools that make healthcare operations more practical, effective and efficient.

OUR MISSION & VALUES

Our Mission: Improving Lives and Communities. Simplifying Healthcare. Expecting More.
Our Values: Leadership | Community | Integrity | Agility | Diversity

JOB POSITION

• Carelon Global Solutions India is seeking a highly creative and meticulous Senior Systems Analyst, who will be responsible for all requirements gatherings, documentations and communication with our leaders.  
• The incumbent will report to Assistant Manager of Product. Requires excellent Communication skills and must understand the design process, liaising with multiple stakeholders to understand the brief and deliver all in-house business and technical requirements, apart from coordinating with external agencies to ensure brand guidelines are followed.

JOB RESPONSIBILITY

• Responsible for the definition of the functional, usability, reliability, performance, and support requirements of a system.
• Responsible for defining and managing the scope of business systems projects.
• Primary duties may include but are not limited to: Defines both the functional and non-functional requirements of a system and acts as a liaison between the business and IT and should be able to develop technical requirement documents.
• Analyze business needs though Joint Application Development (JAD) sessions, meetings, documentation, and though verbal and written presentations.
• Develop use cases using UML; and should be able to perform BA/unit testing on the application/product.
• Partner with the business, architecture, and infrastructure teams to oversee all service levels; work with stakeholders to provide technical guidance on future system opportunities and enhancements.
• Develop requirements artefacts, system process flows and associated diagrams and ensures high level designs including architecture requirements are accurately documented and map to approved requirements.
• Convert high-level enterprise strategies and blueprints into system-level deliverables.
• Utilize Rational toolsets towards requirements management.
• Create low fidelity wireframes to aid in conversations with business and to capture the outcome of the requirement sessions.
• Assists in developing training documentation and proactive identification of additional documentation needs.
• Lead cross-functional teams to analyze and understand the operational impacts and opportunities for technology changes institution-wide.
• Identify process boundaries and develop opportunities to automate processes and functions.
• Conduct activity-based analysis of the system processes and to provide recommendations based on the findings.

QUALIFICATION

• B. Tech /B.E. /MCA

EXPERIENCE

• 4-7 years of experience of business system analyst role.
• Hands on technical experience in requirements elicitation process.
• Agile experience is must.
• Hands on experience on Jira, Jira Align

SKILLS AND COMPETENCIES

• 4-7 years of experience of business system analyst role.
• Hands on technical experience in requirements elicitation process.
• Strong working knowledge of requirements gathering, documenting, and managing change requests/requirements document using Elevance’ s standardized process.
• Strong understanding of Healthcare Provider business.
• Hands on Experience with Watson/WatsonX and building / managing chatbots using it.
• Work on creating new SQL/MS-SQL DDL and DML scripts
• Comfortable analyzing Splunk logs and identifying potential issues / improvement opportunities.
• Comfortable with working on creating low to mid complexity SQL statements
• Provide worksheets/mapping documents to story for better understanding
• Hands on experience with SOAP UI, Web Services and Micro Services
• Preferred Certifications – SAFe Agile (Preferred), SAFe PO/PM, AHM 250
• Leading cross functional meetings for requirement gathering
• Provides input on enterprise-wide technology planning, decisions, and processes
• Develops strategies for business-critical solutions
• Leads the business design and implementation of new technology across the enterprise
• Focal point of contact with all stakeholders, Partnering with business executives on enterprise portfolio
• Partnering with business to help develop road maps.

THE CARELON PROMISE

Aligning with our brand belief of ‘limitless minds are our biggest asset’, we offer a world of limitless opportunities to our associates.

It is our strong belief that one is committed to a role when it is not just what the role entails, but also what lies in its periphery that completes the value circle for an associate.

This world of limitless opportunities thrives in an environment that fosters growth and well-being, and gives you purpose and the feeling of belonging.

LIFE @ CARELON

• Extensive focus on learning and development
• An inspiring culture built on innovation, creativity, and freedom
• Holistic well-being
• Comprehensive range of rewards and recognitions
• Competitive health and medical insurance coverage
• Best-in-class amenities and workspaces
• Policies designed with associates at the center.

EQUAL OPPORTUNITY EMPLOYER

Carelon is committed to a diverse and inclusive workplace and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.

Reasonable Accommodation

Our inclusive culture empowers Carelon to deliver the best results for our customers. We not only celebrate the diversity of our workforce, but we also celebrate the diverse ways we work.

If you have a disability and need accommodation such as an interpreter or a different interview format, please ask for the Reasonable Accommodation Request Form.

Disclaimer : Offered designation titles differ*

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