Aggregator and Delivery Manager

Job Title: Delivery Marketing & Aggregator Manager

Location: Mumbai

CTC: 12 LPA

Industry: Restaurants | Hotels | Cloud Kitchens | Food Delivery Platforms

How to Apply

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Role Overview

We are looking for a results-driven Delivery Marketing & Aggregator Manager to own and scale our end-to-end delivery business across leading food delivery and ordering platforms. This role will be responsible for driving growth, visibility, conversions, and profitability through strong aggregator partnerships, data-led decision-making, and cross-functional collaboration with marketing, chefs, and operations.

The ideal candidate has hands-on experience managing Swiggy, Zomato, DotPe, Thrive , or similar platforms, and understands how to balance brand, margins, and scale in a competitive delivery-first environment.

Key Responsibilities

Aggregator & Platform Management

• Own end-to-end performance of delivery and aggregator channels
• Manage relationships with Swiggy, Zomato, DotPe, Thrive, and other platforms
• Negotiate visibility levers including banners, collections, homepage placements, and campaigns
• Coordinate platform-specific launches, festive campaigns, and city-level activations

Growth, Visibility & Revenue

• Drive order volume, revenue, and contribution margins across delivery channels
• Plan and execute offers, deals, and promotions aligned with business goals
• Monitor and improve conversion rates through optimized listings and platform hygiene
• Track platform performance, competitor activity, and category benchmarks

Menu, Pricing & Packaging Optimization

• Curate delivery-optimized menus with chefs and culinary teams
• Optimize pricing, combos, add-ons, and upsell opportunities
• Ensure packaging is delivery-friendly, cost-efficient, and brand-aligned
• Regularly refresh menus based on demand trends and platform insights

Digital Hygiene & Content Excellence

• Ensure high-quality menu images, descriptions, tags, and keywords
• Maintain strong ratings, reviews, response SLAs, and operational hygiene
• Audit listings regularly for errors, downtime, and platform compliance

Cross-Functional Collaboration

• Work closely with digital marketing teams on performance marketing and CRM
• Partner with operations teams to improve prep time, delivery SLAs, and order accuracy
• Collaborate with chefs on innovation, LTOs, and delivery-first concepts
• Support launch and scaling of cloud kitchens and virtual brands

Analytics, Reporting & Optimization

• Track daily, weekly, and monthly KPIs including GMV, orders, AOV, CAC, ROI, and margins
• Analyze platform data to identify growth levers and corrective actions
• Prepare performance dashboards and business reviews for leadership
• Continuously test, learn, and optimize campaigns and listings

Desired Candidate Profile

Experience

• 58 years of experience in delivery marketing, aggregator management, or digital growth
• Background in restaurants, hotels, QSR, cloud kitchens, or food-tech preferred
• Hands-on experience managing Swiggy & Zomato dashboards is mandatory

Skills & Competencies

• Strong understanding of aggregator algorithms, visibility levers, and unit economics
• Analytical mindset with comfort in numbers, dashboards, and performance metrics
• Excellent stakeholder management and negotiation skills
• Ability to manage multiple brands, outlets, or kitchens simultaneously

Personal Attributes

• Highly execution-focused and detail-oriented
• Commercially savvy with a balance of growth and profitability
• Comfortable working in fast-paced, high-volume environments
• Passionate about food, brands, and digital consumer journeys

Why Join Us

• Opportunity to own and scale a high-impact revenue channel
• Work across established restaurants, delivery brands, and cloud kitchens
• Direct exposure to leadership and decision-making
• High-growth role in a dynamic food & hospitality ecosystem