Aftersales Business Development Assistant Manager (Spare parts & Commodities)

Job Title :Aftersales Business Development Asst. Manager _  (Spare parts & Commodities)

Department : AMIEO

Function : AMIEO-Aftersales

Legal Entity : NMIPL

Location : Chennai

Level : EVP-7

Direct Manager : Deputy General Manager, Aftersales

Manager’s Manager

Functional Reporting Aftersales

PURPOSE / DETAILS OF THE JOBJOB CONTEXT:

Operating environment:

The job is planned annually via annual Business Plans of NSCs, monitored and reported on a regular monthly basis. Action plans are revised when needed.

As part of Revenue Expansion, Parts and Accessory (P&A) business is a strong contributor to the overall Nissan Turnover and Profit. The aim of the P&A department is to insure continuous growth among all AMIEO Countries for existing cars while insuring that future generation of models will also benefit from exciting and innovative Accessories, 2nd line parts & commodities in line with Nissan Brands.

Communication & working relationship:

This position requires effective working relationship with:

• The position being majorly remote requires a good level of autonomy and a minimum level of supervision

• All NSCs for AS Products Sales Enhancement, Data collection, market analysis and customer demand

• MPS & external suppliers

• Work in Cross functional Team with other departments on new projects and associated business related topics

• Marketing and Corp. Comm. departments for products marketing & events

• Internal departments at markets to exchange information, mainly Sales, Marketing, Product Planning, TCS / Quality, Logistics and Account/Finance

Framework, boundaries & decision making:

Communication with the NSC’s, RHQ & GHQ is done by the job holder but when there are critical

decisions to be taken or if budget involved then Line Manager’s and Director’s approvals are needed.

Country Specifics

• Countries under AMIEO region ( Africa, Middle East, India, Europe, Oceania)

KPIs

• Parts Sales / UIO, Commodities penetration,…

• AS-OP contribution

• Commodity sales trends and contribution

• Service Frequency (Retention by years)

• Planning Milestone achievement

BACKGROUND & SKILLS REQUIRED

Background & Experience (years)

Specific technical skills

• Bachelor’s degree in Engineering or Business Administration.

• Min. 5 years in the automotive market in Aftersales Business development, Product management and Business Planning

• Experience in Aftermarket supplier is a plus

• Extensive knowledge of spare parts, Accessories and related commodities (OTB)

• AMIEO Regional experience will be plus

• Excellent computer skills – proficiency in Excel & Powerpoint

• Excellent presentation/ communication skills

• Analytical Thinking, experience in data analysis

• Able to travel

Behavioral Competencies Required

• Ideally experienced in dealing with international key counter partners

• Negotiations with local supplier base to agree Business operating schemes in AMIEO markets

• Excellent communication and presentation skills

• Strong organizational and problem solving skills

• Experience of working in a KPI driven environment