AFM Tech (NCR)

Department Facility

Designation AFM Tech

Location NCR

Reporting To Facility Manager

Role & Responsibilities

Facility Operations & Administration

• Prioritize and manage overall facility requirements to ensure smooth day-to-day operations.
• Oversee daily property operations in coordination with the Facility Manager and Technical Team
• Review and maintain daily facility workaround checklists.
• Conduct routine site rounds and inspections of critical areas to ensure operational efficiency, safety, and upkeep.
• Drive continuous improvement initiatives in facility processes and service delivery.

M&E Operations & Technical Management

• Manage & Oversee end-to-end M&E operations, including shift-wise activities, observations, and issue closures.
• Conduct daily briefings with Facility Team on planned activities and major building complaints.
• Review and verify daily logbooks and reports.
• Maintain and update M&E stock records, equipment history cards, technical datasheets, and logbooks.
• Ensure preventive maintenance (PPM) activities are executed as per the 52-week PPM and facility upkeep calendar.
• Track PPM schedules and service reports in coordination with the PPM planner.
• Monitor energy consumption and maintain accurate utility and performance data.
• Conduct regular team briefings and facilitate periodic technical training for the M&E team.

Vendor, Inventory & Contract Management

• Manage and supervise vendors deployed at site to ensure service quality and SLA adherence.
• Coordinate with Landlord (LL) teams and internal Site FM teams for daily operational requirements.
• Oversee BOQs and material requirements as and when required.
• Monitor month-end consumable and non-consumable inventory levels and raise indents accordingly.
• Review monthly material snag lists and coordinate with multiple vendors to obtain quotations.
• Oversee store and inventory management, including stock controls, material movement, and gate passes.
• Ensure availability of consumables, spares, and materials for uninterrupted operations.
• Manage approved supply and service contracts in line with client and organizational requirements.

Health, Safety & Risk Management

• Ensure compliance with occupational health, safety, and statutory requirements.
• Issue, monitor, and close work permits while ensuring adherence to safety protocols.
• Participate in emergency evacuation drills, incident response, and business continuity planning.
• Maintain incident reports, trackers, and corrective/preventive action records.
• Participate in regular safety audits and reviews.

Reporting & Client Coordination

• Coordinate with clients on pending complaints, service requests, billing issues, and operational matters.
• Ensure timely closure of tickets and complaints within defined SLAs.
• Oversee and maintain MOMs for weekly and monthly Facility Management and Landlord meetings.
• Provide accurate operational, technical, and compliance data to clients as required.
• Review & Maintain proper documentation of reports, incidents, compliance records, and approvals.

Work Schedule

• Shift-based role with 6 days working.

Skillset required

• Strong knowledge of property and facility operations.
• Good working knowledge of occupational health & safety standards.
• Client-centric mindset with strong coordination and communication skills.
• Proven experience in team management and supervision.
• Ability to ensure smooth day-to-day facility operations.
• Experience working within approved budgets and cost controls.

Experience (Years) required

Minimum 810 years of relevant experience in facility or property management

Qualification

B.Tech / BE (Mechanical, Electrical, or Electronics),

OR

Diploma in Engineering with 1012 years of relevant experience.