AES Salesforce Technical Analyst-Vlocity- Specialist and Senior Associate - Consulting

PWC

10 - 12 years

Bengaluru

Posted: 27/02/2025

Job Description

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Salesforce

Management Level

Senior Associate

Job Description & Summary

A career in our Managed Services team will provide you an opportunity to collaborate with a wide array of teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology.

Our Application Evolution Services team will provide you with the opportunity to help organizations harness the power of their enterprise applications by optimizing the technology while driving transformation and innovation to increase business performance. We assist our clients in capitalizing on technology improvements, implementing new capabilities, and achieving operational efficiencies by managing and maintaining their application ecosystems. We help our clients maximize the value of their Salesforce investment by managing the support and continuous transformation of their solutions in areas such as sales, service, marketing and customer relationship management.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

  • Use feedback and reflection to develop self awareness, personal strengths and address development areas.
  • Delegate to others to provide stretch opportunities, coaching them to deliver results.
  • Demonstrate critical thinking and the ability to bring order to unstructured problems.
  • Use a broad range of tools and techniques to extract insights from current industry or sector trends.
  • Review your work and that of others for quality, accuracy and relevance.
  • Know how and when to use tools available for a given situation and can explain the reasons for this choice.
  • Seek and embrace opportunities which give exposure to different situations, environments and perspectives.
  • Use straightforward communication, in a structured way, when influencing and connecting with others.
  • Able to read situations and modify behavior to build quality relationships.
  • Uphold the firm's code of ethics and business conduct.

Job Summary

Minimum Degree Required (BQ) *: BE / B Tech / ME / M Tech / B.SC / B.Com / BBA Degree Preferred: Bachelor's degree

Required Field(s) of Study (BQ):

Preferred Field(s) of Study: BE / B Tech / ME / M Tech / B.SC / B.Com / BBA Minimum Year(s) of Experience (BQ) *: 6 to 10 years of experience

Preferred: Salesforce Certification(s)
 

Job Description: 

  • 6 to 10 years of experience in Salesforce Vlocity.
  • Should have strong technical skills in Salesforce to provide solution architecture, design trade-offs, and ability to decipher design choices.
  • Ability to provide technical leadership setting best practices including quality of design, implementation, maintenance, and support.
  • Extensive experience in Force.com platform using Apex, Lightning and LWC
  • Solid Implementation experience using Sales / Service / Custom cloud.
  • Solid experience in Web services, REST API and implementing common integration patterns between Force.com, ERP and CRM systems.
  • Should have strong experience in working with middleware that supports Salesforce platforms like Mulesoft, Boomi, Informatica, Tibco, and Fusion middleware.
  • Ability to define Data migration strategies considering data volumes, external environments and migration approach.
  • Ability to address security complexities, and design solutions aligning with Salesforce security models.
  • Should have managed multi environments, multi regions complex project implementations and therefore able to define environmental and deployment strategies.
  • Experience in working with SLDS, HTML, CSS, Ajax, JavaScript, jQuery 
  • Should have good exposure to working prominent AppExchange products aligned to different industries.
  • Good experience with proposal activities like RFI/RFP analysis, RAID analysis, resource and effort estimation for Salesforce projects.
  • Extensive experience managing and delivering multiple projects using Agile Methodology
  • Hands-on Experience with Vlocity platform capabilities, including Data Raptors, Integration Procedures, Calculation Matrices and Procedures, Omni Scripts , Flex cards & Vlocity Data Model.
  • Experience with system integrations involving Salesforce.com web services (JSON, SOAP), REST, XML, as well as Vlocity Integration Procedure.
  • Experience with CI/CD Tooling (Copado,git, gitlab, Jenkins, BitBucket, Jira) in a SalesForce environment
  • At least one full implementation cycle of experience on a Salesforce Industries (Vlocity) project and demonstrated experience using Omnistudio / Vlocity Interaction Platform tools like Flex Cards Framework, Omni Scripts, Data Raptor (ETL), Calculation Procedures and Integration Procedure
  • 5+ years of hands-on experience within the Salesforce Sales, Service and Vlocity ecosystem
  • Hands-on experience in Salesforce platform using APEX, Process builders, flows
  • Hands-on experience on Lightning Web components
  • Expert knowledge of Salesforce platform (Service/Sales/Communities) Apex, VisualForce, Lightning, object configuration, Classes, Controllers, Triggers, Data Loader, AppExchange, Web Services, Components, Custom Objects, Workflows & Approvals, Dashboards, Reports, Analytic Snapshots, etc

Preferred Skills

  • Able to run practice initiatives and enable capabilities within the Salesforce practice
  • Good experience in articulating Point of Values and defining Go-to market solution
  • Review releases from Salesforce on regular basis to determine new features that are appropriate for end users 
  • Define and develop and follow best practices in salesforce 
  • Able to handle data management inclusive of data load, data translation, data hygiene, data migration and integration.
  • Proven ability to look at technical processes from a strategic standpoint and understand the inter-relationships.
  • Recommend to team members or customers the appropriate and optimal use/configuration of a custom build solution..
  • Proven track record of writing, interpreting, and managing deliverables of a consulting engagement.
  • Awareness of the changing Cloud ecosystem and adjust to new technologies, methods and apps.
  • Strong communication skills and negotiation skills, conflict resolution
  • Possess advance Salesforce certifications and Certified as Scrum Master
  •  Nice to have Vlocity CPQ Developer ( Industries CPQ Developer )
  • Subject matter expert for all Saleforce.com/Vlocity product offerings and solutions and provide guidance to the Development team on the best use of OOB Salesforce/Vlocity products.
  • Knowledge and experience in Core Vlocity platform (CMT, INS, PubSec), OmniScript, DataRaptor, Actions, Salesforce and Vlocity Certification preferred
  •  Experience using versioning control/continuous integrations tools such as Jenkins, ANT, git Expert knowledge in JIRA & Confluence tools
  • Experience in Vlocity Industry Insurance Solution
  • Salesforce platform developer certification (Must)
  • Salesforce Certified Omnistudio Developer (Must)
  • Salesforce Certified Omnistudio Consultant

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Integrations, Communication, Creativity, Embracing Change, Emotional Regulation, Empathy, Inclusion, Integration Analysis, Integration Architecture Implementation, Intellectual Curiosity, Learning Agility, Middleware Development, Optimism, Process Automations, RESTful API, Salesforce APIs, Salesforce Customization, Salesforce Data Architecture, Salesforce Development, Salesforce Integration, Salesforce Sales Cloud {+ 4 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

About Company

PricewaterhouseCoopers (PwC) is a global professional services firm providing audit, tax, and consulting services. PwC helps organizations manage financial risks, comply with regulations, and improve performance through its expertise in industries like finance, healthcare, and technology.

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