Advocacy Operations Associate, Advocacy Operations
Amazon
0 - 3 years
Hyderabad
Posted: 11/19/2024
Job Description
The AO Associate should be someone passionate about supporting a fast
- paced Ops environment who will enjoy the challenges and rewards of working in a fast
- growing organization and in a very international environment.
This is a high visibility position with big scope of creativity and self
- development.
The individual should possess excellent written and verbal communication skills, as the candidate will work very closely with a diverse team.
Ability to create and manage work plans, timelines and accommodate multiple priorities will be critical for success.
Responsibilities:
· Follows SOP or manager's instructions and ensures tasks are quality compliant
· Contributes to project improvement ideas, if applicable
· Responsible for giving timely responses to stakeholders on related tasks with guidance, i.e., as per SOP and SLA
· Proactively raises issues/alarms to manager or stakeholders
· Meets business metrics and goals, i.e., SLA, productivity targets and quality benchmarks.
· Maintains records of day
- to
- day work by updating trackers or workflow tools
· Meets predetermined and assigned productivity targets and quality standards.
Basic Qualifications
- Bachelor's degree
- Experience with Microsoft Office products and applications
Preferred Qualifications
- Speak, write, and read fluently in English
About Company
Amazon is a multinational technology and e-commerce company founded by Jeff Bezos in 1994. Initially focused on selling books online, it quickly expanded into a broad range of products and services, including electronics, cloud computing (via Amazon Web Services), streaming, and artificial intelligence. Amazon has revolutionized online shopping with fast delivery, personalized recommendations, and a subscription service called Amazon Prime. It is one of the world's largest and most valuable companies, with a significant impact on retail, technology, and logistics.
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